Job Details

Tuopu USA LLC is a fast-growing automotive supplier committed to operational excellence and employee development. You'll play a pivotal role in shaping our digital infrastructure and supporting a values-driven workplace.

Position Summary: Tuopu USA LLC is seeking a proactive and technically skilled IT Systems Specialist to lead the implementation, maintenance, and optimization of our core systems: MES (Manufacturing Execution System), WMS (Warehouse Management System), and CMS (Content Management System). This role bridges operations and technology, ensuring seamless data flow, system integrity, and user support across manufacturing, logistics, and content platforms.

Key Responsibilities:

• Configure, maintain, and troubleshoot MES, WMS, and CMS platforms.
• Monitor system performance and resolve technical issues promptly.
• Provide Tier 1–2 support to end users and escalate complex issues as needed.
• Collaborate with production and warehouse teams to align system workflows with operational needs.
• Develop and maintain API integrations between MES, WMS, ERP, and CMS platforms.
• Identify and implement process improvements to enhance system efficiency and user experience.
• Ensure accurate data capture and reporting across systems.
• Create dashboards and reports to support production planning, inventory control, and content updates.
• Enforce IT security protocols and user access controls.
• Support audits and ensure systems meet regulatory and company compliance standards.
• Develop user guides and conduct training sessions for system users.
• Maintain documentation for system configurations, workflows, and troubleshooting procedures.

Qualifications:

• Bachelor's degree in Information Systems, Computer Science, or related field.
• 3+ years of experience managing MES, WMS, or CMS platforms in a manufacturing or logistics environment.
• Strong understanding of SQL, APIs, and system integration principles.
• Experience with ERP systems (e.g., SAP, Oracle, NetSuite) is a plus.
• Excellent problem-solving, communication, and project management skills.
• Bilingual (English/Mandarin or Spanish) preferred for cross-functional collaboration.