Job Details

Family Service Specialist

  2025-09-01     Kai Ming Head Start     San Francisco,CA  
Description:

Job Details

Job Location
North Beach Center - San Francisco, CA

Position Type
Full Time

Education Level
4 Year Degree

Salary Range
$30.75 - $40.25 Hourly

Description

Job Title: Family Service Specialist

Organization: Kai Ming, Inc. is a non-profit 501(c)(3) organization that provides free full-day full-year and full-day part-yea Head Start preschool services to eligible children ages 3-5 years old in San Francisco, CA with funding from Head Start, the California Department of Education, First 5 San Francisco and San Francisco Office of Early Care & Education.

Job: This is a full-time position. The Family Service Specialist is responsible for supporting and providing resource information to eligible families and early care and education providers; serving as a liaison among school districts, community agencies, and families to deliver a strengths-based and family-driven program, policies, and services.

Essential Duties:

  • Understands, follows, and adheres to State and Federal Head Start regulations, performance standards and guidelines.
  • Maintains a child wait list of eligible applicants greater than number of enrollment opportunities.
  • Follows ERSEA plan to conduct outreach, recruitment, and enrollment functions.
  • Works collaboratively with community agencies to support the needs of families and children.
  • Works collaboratively with teachers, support staff, and community agencies to provide resource materials and support when needed.
  • Researches relevant community resources that meet the need of families and shares those resources accordingly with teachers and support staff.
  • Maintains contact with service providers regarding family progress.
  • Supports families and social service needs, including but not limited to, developmental delays, housing, health insurance, public assistance, hunger, and other community resources and services.
  • Assists families with transition to school activities including providing kindergarten transition workshops and registration information.
  • Conducts vision, hearing, blood pressure, and/or developmental screening for children, and ensures established dental /medical requirements are met.
  • Establishes and maintains accurate health and social service records for each family.
  • Prepares and maintains records and reports related to children and families.
  • Conducts assessment of family needs and supports families to develop skills needed to achieve their goals.
  • Reviews and analyzes reports related to enrollment, health/nutrition, mental health, disability, and family services; evaluates results for referral; provides parents with results and follow-ups.
  • Implements Kai Ming Parent Engagement Philosophy and encourages parent involvement on site.
  • Assists center parents in organizing monthly center meeting, Policy Committee meeting, and other parent activities.
  • Makes presentations at workshops and parent trainings.
  • Participates in program review, advisory councils, conferences, staff meetings, trainings, and self-assessments as assigned.
  • Organizes work assignments and meets established deadlines.
  • Translates oral and written materials from English to a specified foreign language and from a specified foreign language to English.
  • Prepares and distributes routine reports, forms, correspondence, and other documents as needed.
  • Develop Family Partnership Agreements and track implementation of such agreements.
  • Maintain a case load of up to 40 families.
  • Other duties as assigned.
Qualifications: Kai Ming, Inc. is seeking an experienced professional with the ability to work harmoniously in a multi-cultural team; with a caring, compassionate approach to working with children and families who can follow through in an organized and systematic fashion with families and service providers while supporting families in achieving their goals.
  • BA in Social Service area, (Psychology, Sociology, ECE or related field) or equivalent case management experience;
  • Minimum of one year experience working with low-income children and families;
  • Bilingual Chinese/English or Spanish/English preferred;
  • Knowledge of diverse cultural, racial, and ethnic backgrounds.
  • Experience in working with low-income families and families with special needs. Experience with Head Start and/or State enrollment process preferred.
  • Ability to communicate effectively with children and adults from different cultural and socio-economic backgrounds in oral and written formats.
  • Maintain cooperative work relationships with community agencies.
  • Work independently with minimal supervision.
  • React with flexibility and sensitivity to changing situations and needs.
  • Organize and prioritize work.
  • Knowledge of office methods, practices and procedures including record keeping and filling.
  • Conversant with MS office, online database management, use of standard software applications, and operation of standard office equipment.
Other Requirements:
  • Annual Physical exam and TB Clearance
  • Criminal Background Clearance
  • Child Abuse Index Clearance
  • Current certification in CPR and First Aid
  • Adherence to the Confidentiality Agreement
  • Adherence to the Child Abuse Reporting Mandate
  • Duties are performed at one and/or multiple centers.
  • May need to work a flexible schedule during evening and weekend hours.
  • Valid California Drivers License and own vehicle required as duties include
  • Familiarity with San Francisco City and County resources;
  • Valid California Driver's license, good driving record (DMV check will be conducted); and proof of automobile insurance as driving a vehicle to attend parent meetings, home visits, and community meetings is required.
  • While performing the duties of this job, the employee is regularly required to change position; to sit, stand, walk, climb or balance; to stoop, kneel, crouch or crawl; to bend, twist and reach with hands and arms.
  • Adhere to the Kai Ming Code of Conduct and all other internal policies and procedures.
  • Accountable for the health, safety and supervision of all children and families.
  • Annual Covid-19 vaccination or waiver
Qualifications

Qualifications: Kai Ming, Inc. is seeking an experienced professional with the ability to work harmoniously in a multi-cultural team; with a caring, compassionate approach to working with children and families who can follow through in an organized and systematic fashion with families and service providers while supporting families in achieving their goals.
  • BA in Social Service area, (Psychology, Sociology, ECE or related field) or equivalent case management experience;
  • Minimum of one year experience working with low-income children and families;
  • Bilingual Chinese/English or Spanish/English preferred.
  • Knowledge of diverse cultural, racial, and ethnic backgrounds.
  • Experience in working with low-income families and families with special needs. Experience with Head Start and/or State enrollment process preferred.
  • Ability to communicate effectively with children and adults from different cultural and socio-economic backgrounds in oral and written formats.
  • Maintain cooperative work relationships with community agencies.
  • Work independently with minimal supervision.
  • React with flexibility and sensitivity to changing situations and needs.
  • Organize and prioritize work.
  • Knowledge of office methods, practices and procedures including record keeping and filling.
  • Conversant with MS office, online database management, use of standard software applications, and operation of standard office equipment.
Other Requirements:
  • Annual Physical exam and TB Clearance
  • Criminal Background Clearance
  • Child Abuse Index Clearance
  • Current certification in CPR and First Aid
  • Adherence to the Confidentiality Agreement
  • Adherence to the Child Abuse Reporting Mandate
  • Duties are performed at one and/or multiple centers.
  • May need to work a flexible schedule during evening and weekend hours.
  • Familiarity with San Francisco City and County resources;
  • While performing the duties of this job, the employee is regularly required to change position; to sit, stand, walk, climb or balance; to stoop, kneel, crouch or crawl; to bend, twist and reach with hands and arms.
  • Adhere to the Kai Ming Code of Conduct and all other internal policies and procedures.
  • Accountable for the health, safety and supervision of all children and families.


COVID-19 Vaccination Requirement: Proof of COVID-19 vaccination record, or weekly Negative COVID-19 test result.

Compensation: Salary will be commensurate with job and skill level. Benefits include health, vision, dental, acupuncture, chiropractic, life insurance, retirement, vacation time, sick leave time and personal time.

Equal Opportunity: Kai Ming promotes Equal Opportunity and strongly encourages women, LGBT, people of color and diverse backgrounds to apply.

Application process: Please apply on this page.Applications are accepted and evaluated until a suitable candidate has been selected.


Apply for this Job

Please use the APPLY HERE link below to view additional details and application instructions.

Apply Here

Back to Search