Job Details

Senior Production Support Engineer

  2025-08-29     Visa     Foster City,CA  
Description:

Visa U.S. A. Inc., a Visa Inc. company, needs a Senior Production Support Engineer (multiple openings) in Foster City, CA to. Engage with product, architects, developers, Certification, Project management, Operations & Infrastructure teams from the start of the SDLC phase. Become subject matter expert for the assigned product verticals. Analyze complex systems from a reliability and resilience perspective. Run the production environment by monitoring availability and taking a holistic view of system health. Use ELK, Grafana, and Splunk for monitoring application-specific logs, visualizing metrics, creating dashboards, and alerts. Understand the end-to-end product topology from infrastructure and application perspective. Build/ Design automation script for manual process. Build/ Design test script using ML/ Python for API based products. Identify sources of instability in large-scale distributed systems and drive operational excellence. Dive deep and understand every issue occurred and ...Support Engineer, Production, Support, Network Engineer, Engineer, Senior, Technology


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