Job Details

Pay range: $19 - $20
Schedule: M-F; 12:00pm-8:30pm
Couriers must have a High School Diploma or equivalent per California CAP requirements.
Also must have a valid state Driver's License and good driving record.
* Keep a courteous flow of communication with phlebotomist/nurses/customers.
* Multi task to include additional duties such as scanning, centrifuging, data entry.
* Makes deliveries to specific departments, facilities, drop-sites, offices, or persons.
* Picks up items from designated facilities, drop-sites, offices, or persons for immediate, next day, or future delivery.
* Refrain from any discussion of patient information outside the Laboratory.
* Knowledge of required specimen preservation and handling including picking up of non blood specimens.
* Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work process, and work cooperatively and jointly to provide quality seamless customer service.
* Suggest changes to supervisor or appropriate staff members to improve customer service and communicates any changes in schedules as well.
* Respond to requests for information, care or service in a timely and polite manner.
* Work with others in respectful, cooperative manner and exhibits warmth, courtesy, and professionalism.
* Represent TridentCare positively in each communication with patients, families, physicians, other employees and contacts outside the Laboratory.
* Adhere to dress code and wear proper identification badge at all times.
* Inform immediate supervisor of request that cannot be handled in a timely manner.
* Inform appropriate staff of any accidents and/or injuries immediately in written form. Cooperate with others in institution-wide programs and projects as assigned through attendance, completion of tasks, and adoption of policies.
* Maintain personal behavior to be consistent with a clean, quiet, respectful environment for customers, patients, facilities, co-workers, and any other contacts.
* Follow work attendance policies; maintains consistent attendance and punctuality
* Performs other duties as assigned by the supervisor.
* Follows established phlebotomy procedures for obtaining blood samples from patients.
* Properly and accurately identify patients according to TridentCare phlebotomy patient identification policy prior to drawing.
* Ensures that specimens are properly labeled, in the proper tube and accompanied by a completed requisition, including patient billing information prior to transport.
* Follows TridentCare phlebotomy policy on transporting PHI.
* Plans, organizes draw schedule with attention to priority of patients.
* Completes written logs, time sheets and other required records in a neat and accurate manner.
* Works cooperatively with dispatch, payroll, laboratory and courier departments.
* Maintains all equipment in good working order and reports problem immediately to Area Phlebotomy Supervisor.
* When on-duty, answers company issued mobile device promptly and is ready and available to work.
* Notifies dispatch of availability for future assignment.
REQUIRED SKILLS:
* High school diploma or equivalent.
* Valid driver's license with a good driving record and ability to drive safely.
* Excellent interpersonal skills for communication with medical and laboratory personnel.
* Previous courier or driving experience.
* Principles and practices of safe motor vehicle operation and maintenance.
* Traffic laws, ordinances, and rules involved in motor vehicle operation.
Benefits:
TridentCare offers a competitive wages and robust benefit package to full time employees. Benefits include:
* Two weeks of vacation time
* Health Insurance that starts the first of the month after 30 days of service!
* Sick time
* 8 paid holidays
* Same day pay available
* Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
* Dental insurance
* Vision insurance
* Disability insurance
* Company paid life insurance
* 401(k)
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