Job Details

Join to apply for the Principal Product Designer role at interface.ai

2 weeks ago Be among the first 25 applicants

Join to apply for the Principal Product Designer role at interface.ai

Get AI-powered advice on this job and more exclusive features.

interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.

Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.

interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.

At interface.ai, we are at the forefront of a seismic shift in how banking experiences are imagined and delivered. As the first Principal Product Designer in our fast-growing startup, you will be leading the design revolution for a new era of banking defined by Agent AI. We envision the future of banking as a fully AI-powered, multi-modal experience—where traditional point-and-click (WIMP: Windows, Icons, Menus, Pointer) interfaces give way to seamless, conversational, and intuitive interactions. This is your opportunity to shape a digital companion that redefines financial well-being for customers (our 'BankGPT') and enhances workforce productivity for employees. You will not only own and evolve the product experience but also influence the cultural and creative DNA of our design team.

Responsibilities:

• Lead the design process from concept to delivery, collaborating closely with product managers, engineers, and other cross-functional teams.
• Conduct user research, gather insights, and translate findings into actionable design solutions.
• Develop wireframes, prototypes, and high-fidelity designs for web and mobile applications, with a keen focus on usability and accessibility.
• Design conversational interfaces for AI-driven interactions, leveraging natural language processing (NLP) and machine learning to deliver personalized and efficient user experiences.
• Iterate on designs based on user feedback, usability testing, and data-driven insights to continuously improve product performance.
• Establish and maintain design guidelines, patterns, and best practices to ensure consistency across all digital touchpoints.
• Mentor and provide guidance to future members of the design team as the team grows, fostering a culture of creativity, collaboration, and continuous learning.
• Drive the design vision for multi-modal interfaces that integrate voice, text, and visuals, eliminating legacy UI paradigms and enabling next-gen Agent AI experiences.
• Collaborate with AI and engineering teams to redefine how customers interact with their bank and how employees work within the bank.
  
  

Requirements:

• Bachelor's or master's degree in Design, Human-Computer Interaction, or a related field.
• 10 years of experience in product design, with a strong portfolio showcasing expertise in conversational AI and banking products (experience in fintech is preferred).
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, etc.
• Deep understanding of user-centered design principles and methodologies, with a proven track record of delivering innovative and user-friendly digital experiences.
• Experience designing conversational interfaces and familiarity with AI platforms (e.g., Dialogflow, IBM Watson, etc.).
• Knowledge of banking industry trends and best practices is preferred.
• Excellent communication and collaboration skills, with the ability to effectively articulate design decisions and rationale to stakeholders at all levels.
• Strong problem-solving skills and a passion for tackling complex design challenges in a fast-paced, agile startup environment.
• Skill in using prompt engineering techniques to enhance productivity, drive efficiency, and decision-making with generative AI tools.
  
  

Benefits:

• Health: medical, dental, and vision insurance and wellbeing resources and programs
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: Parental leave
• Development: Access to internal professional development resources.
  
  

At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at interface.ai by 2x

Get notified about new Principal Product Designer jobs in San Francisco, CA.

Principal / Architect Product Designer, Slack Mobile Strategy

San Francisco, CA $230,800.00-$334,600.00 2 weeks ago

San Francisco, CA $160,000.00-$190,000.00 4 months ago

San Francisco, CA $195,300.00-$283,175.00 2 weeks ago

San Francisco, CA $241,200.00-$348,975.00 2 weeks ago

San Mateo, CA $200,000.00-$230,000.00 1 week ago

Principal / Architect Product Designer, Slack Mobile Strategy

San Francisco, CA $230,800.00-$334,600.00 2 weeks ago

San Francisco, CA $195,300.00-$283,175.00 2 weeks ago

San Francisco, CA $211,500.00-$334,600.00 4 days ago

Principal Product Designer, Consumer Platform

San Francisco, CA $166,200.00-$304,700.00 2 weeks ago

San Francisco, CA $155,000.00-$170,000.00 2 weeks ago

Member of Technical Staff - Principal Product Designer, AGI Autonomy

San Francisco, CA $180,000.00-$243,933.00 2 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr