Job Details

The Associate Director of Project Management plays a strategic and operational leadership role in guiding critical, cross-functional initiatives. Reporting to the Director or VP of Project Management, this individual will lead a team of project managers, ensure the delivery of enterprise-level programs, and optimize project execution across technical and business teams.

This is a high-impact position requiring exceptional leadership, stakeholder management, and process design in a fast-paced, evolving environment.

Essential Job Functions:

• Lead and mentor a team of project and program managers responsible for initiatives across technology, partnerships, and customer operations
• Oversee the planning, tracking, and execution of complex projects related to product deployment, integrations, platform enhancements, and partner onboarding
• Collaborate closely with engineering, product, partnerships, and support teams to align project execution with business goals
• Build and optimize project governance frameworks, tools, and performance metrics
• Act as a thought partner to senior leadership on project prioritization, risk mitigation, and capacity planning
• Ensure consistent reporting and visibility into project status, blockers, and resource allocation
• Help standardize and scale project management methodologies across teams (Agile, hybrid, or waterfall as needed)

100 % Remote

$135,000 to $150,000

Requirements

• 7–10 years of experience in project/program management roles, ideally with 2+ years managing project teams
• Strong background in SaaS, restaurant tech, or a comparable fast-moving industry
• Experience managing large, cross-functional projects or programs with technical and operational complexity
• Familiarity with common PM tools (e.g., Jira, Asana, Monday.com, Smartsheet)
• Excellent written and verbal communication skills for executive and technical audiences
• PMP, CSM, or equivalent certification preferred

Preferred Qualifications

• Experience in restaurant, food tech, or hospitality systems (e.g., POS platforms, delivery APIs)
• Exposure to working with enterprise restaurant groups or large-scale implementation projects
• Proven ability to improve team performance, delivery speed, and cross-functional coordination

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Flexible Paid Time Off
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Stock Option Plan