Job Details

The Information Services Department of the County of San Mateo seeks Telephone Operators. There are currently four Relief vacancies with the County's main 24-hour County Operators unit, which is part of the Information Services Department (ISD). The department is in the San Mateo Medical Center located at 222 West 39th Avenue in the city of San Mateo, CA. Telephone Operators, under general supervision, operate a centralized soft telephone with an online directory that connects a high volume of incoming calls to the appropriate individuals, County staff and departments. Relief Telephone Operators will be required to work all shifts, including evening, weekend, overnight, and holiday shifts, provide off-hours support to co-workers, and perform other related duties as assigned. Relief will be expected to work to fill shifts for vacations and sick calls, which will include weekday evening shifts, and 8-hour shifts on Saturday and Sunday including overnight shifts. These positions should ex...Operator, Telephone, Manufacturing, County, Department