Job Details

Duties include: - Responsible for short and long term planning and the management of the Rooms Operations - Assist with the oversight of the Food & Beverage division - Develop and recommend the budget, marketing plans and objectives and manages within those approved plans - Direct and oversee development of employees - Hire, train, empower, coach and counsel, performance and salary reviews - Cover and support in Front Office and Housekeeping Operations as needed - Drive Hotel Metrics and Financial targets - Oversee and support the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage/rooms operations - Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality - Implement procedures to increase guest and associate satisfaction - Maintaining Hyatt standards of service and ensure their implementation - Maintain communications with Corporate Staff - Coach and counsel employees to reflect Hyatt service st...Operations, Director, Assistant, Operation, Manufacturing