Job Details

Job Description:

Location: This role is eligible for work in NYC, San Francisco, San Mateo or Chicago offices.

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit www.rakuten.com

Rakuten Rewards is looking for an experienced Sr. Strategic Partnerships Manager to support the Strategic Partnerships and Business Development team. The Sr. Strategic Partnerships Manager will work with some of Rakuten's largest and most strategic partners to drive revenue, GMV, and new members.

Key Responsibilities

This person will report to the Head of Business Development & Strategic Partnerships and work cross-functionally with other Rakuten teams (e.g. Legal, Marketing, Product) to launch and manage partnerships. We are looking for a marketing master – from a high-level partnership ideation perspective as well as from an execution perspective (tracking, analytics, etc.).

Responsibilities include:

• Develop, negotiate, close, and manage strategic agreements that support Rakuten's mission and will positively impact growth.
• Drive cross-functional teams towards deal objectives. (Legal, Marketing, Content, Product, etc).
• Source and manage a pipeline of prospective partnerships
• Identify, negotiate, manage and renew strategic deals with partners
• Build relationships and credibility within partner organizations
• Identify new opportunities to grow partnerships and unlock additional value for both Rakuten and our partners. Be the voice of the partner within Rakuten.
• Be the 'go to' person for partners' needs, defining and executing on the long-term partner relationship
• Ensure both Rakuten's commitments in a partner relationship and those of the partner are delivered (e.g., marketing, reporting, etc.)
• Drive positive-sum outcomes and navigate how much to push internally and externally toward the best outcome

What We Look For

• Proven Strategic Partnerships or Business Development background
• Strong commercial and negotiation skills with experience with financial modeling
• Experience negotiating contracts, interpreting legal documents, and working with attorneys to complete agreements
• Strong communication & storytelling: proficient in executive communication internally and externally
• Keen sense for prioritization, both internally and externally with partners
• You understand that collaboration and team play is key to success
• You are able to work in a fast-paced, exciting environment and across external and internal teams to deliver.
• A creative thinker, willing to push the boundaries
• Ability to identify when it is right for Rakuten to say No to a partnership

Minimum Requirements

• Bachelor's degree
• 5-7 years of client-facing experience in a high-tech marketing environment, ideally in the affiliate space
• A self-starter who can proactively and independently drive progress across multiple stakeholder groups
• Passion for understanding our partners' businesses and finding ways to deliver win-win value
• Excellent interpersonal, written and oral communications skills
• An eye for detail and accuracy
• Proficient in Google Suite, Cloud Storage (Box) & Salesforce
• Able to work in fast paced environment while prioritizing tasks and time efficiently

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Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance

• Only be satisfied with complete success - Kaizen

• Take an uncompromising approach to your work and be determined to be the best

• Use the Rakuten Cycle to succeed in unknown territory

• The greatest satisfaction for our teams is seeing their customers smile

• Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $113,157.00 - $211,032.00 annually

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