Job Details

The Production Team Lead, Web / Mobile is responsible for leading the production and delivery of web and mobile products and campaigns to ensure seamless, high-quality patient and customer experiences across marketing and medical domains. The role involves managing a team of production managers driving on-time business delivery, providing strategic planning inputs, and championing a data-driven approach to product and campaign production. They will also stay abreast of industry best practices and emerging trends to enhance channel/program campaign effectiveness. Key Responsibilities. Manage and oversee product and campaign delivery to ensure seamless execution. Accountable for timely, high-quality, and high-satisfaction patient and customer experiences. Manage and oversee activation of campaign and above-campaign strategies / customer engagement plans into impactful patient and customer experiences. Drive on-time business delivery by coordinating with cross-functional enterprise teams....Team Lead, Mobile, Production, Customer Experience, Production Manager, Customer Engagement, Technology, Business Services