Job Details

Job Description

POSITION : Barista

CLASSIFICATION : Non-Exempt

REPORTS TO : Caf General Manager

Position Summary

The Barista is all about hospitality! You want and aspire to provide a memorable experience to each and every person who visits our cafes. You are kind and welcoming to those you work with and serve, act with integrity and respect, work to create a safe, clean, and healthy work environment, provide quality beverages and food consistently, and share your knowledge and passion for our coffees.

Key Responsibilities

• Have a passion for our coffee and share knowledge with customers
• Committed to providing consistent quality beverages and food
• Confidently and accurately communicate product information to customers by responding to questions, orders, and concerns
• Maintain a clean environment including the cleaning of the back of house, bar areas, caf lobbies, and patios to contribute to a healthy environment for customers and employees
• Properly handle and maintain all coffee and food equipment
• Contribute to store profitability by following cash handling and cash register policies and procedures
• Assist in the training and development of new employees
• Work at different stations in the caf
• Follow all company policies, procedures, and processes and share ideas to make it better
• Attend all individual and company scheduled training sessions and staff meetings to constantly advance education and stay up to date on coffee, tea, merchandise, espresso bar skills, and seasonal menu changes

Qualifications and Requirements

• Must maintain current state-issued Food Handler Card
• Retail and/or customer service experience required
• Coffee experience preferred
• Ability to make the customer a priority
• Is hospitable and inclusive with all customers and is a team player with co-workers
• Demonstrates passion and curiosity for coffee and tea
• Builds ongoing connections with the customer
• Able to multi-task and deal with ambiguity in a fast-paced environment
• Ability to communicate effectively with others
• Respectful and professional
• Cash handling skills
• The employee must occasionally lift and/or move up to 25 pounds
• Schedule is based on the availability and needs of the business
• Flexibility to work a variable schedule, including early mornings, weekends, and holidays, is strongly preferred

Compensation

• Available to all employees
• Competitive Hourly wage
• Benefits include pre-tax parking and transit, mental health resources, employee discounts, continuing education, free coffee, healthcare benefits for full-time employees, voluntary insurance plans, FSA, holiday pay, paid time off, volunteer days, 401K with company match, and more.

Compensation will be commensurate with experience.

We encourage candidates to use the video answer feature for our screening questions to better understand your experience, personality, and passion for the role.

This position description outlines the general nature and level of work performed by those assigned to this job. Responsibilities may change based on operational needs. The order of duties is not significant.

Equator Coffees is an equal-opportunity employer. All employment decisions are based on competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, gender, sexual orientation, gender identity, veteran status, disability, or any other protected characteristic.