Job Details

Cloudless Skies Parks Co LLC, doing business as Muir Woods Trading Company, is dedicated to providing visitors with a meaningful and sustainable retail and dining experience that reflects the natural beauty and ecological identity of Muir Woods. Named in honor of the revered naturalist John Muir, the park embodies his vision of conservation and appreciation for nature, calling it "the best tree-lover's monument that could possibly be found in all the forests of the world."

At Muir Woods Trading Company, we provide visitors with a thoughtfully curated selection of products that honor John Muir's legacy and reflect the conservation, sustainability, and ecological identity of this treasured site. Our cafe embraces these values by sourcing local, organic ingredients to create fresh, sustainable meals that enhance the visitor experience. Nestled within the towering redwoods, we offer a serene environment where guests can connect with nature, enjoy responsibly sourced foods, and take home meaningful, ecoconscious goods that support the preservation of our natural world.

Summary of Position:

Assist the Cafe Manager in training and supporting all Cafe staff to be proficient in preparing and serving food and/or beverages in a timely, friendly and efficient manner in the Company's
continuing effort to deliver outstanding guest service.

Responsibilities:

• Provide technical training and support to less experienced Cafe staff and model professionalism with guests and other employees at all times
• Ensure accuracy of all guest orders by maintaining expert knowledge of Point-of-Sale (POS) system(s)
• Possess thorough and accurate knowledge of menu items and specials
• Proficient and honest in cash handling and credit card transactions; Assist Cafe Manager with timely and accurate sales and tips reports and cash/credit card receipts
• Assist Cafe Manager with coaching and developing of Cafe staff and maintain thorough knowledge of Company's Cafe operating policies and procedures
• Maintain confidentiality at all times regarding other Cafe staff
• Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State,
• Local regulations and Company procedures
• Understand Company ISO (Environmental & Quality) management systems, Health and
• Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Model teamwork and help Cafe Management meet business objectives
• Other duties per Duties Checklist and as requested
• Position Requirements:
• Possess ServSafe Certification in accordance with Company policy
• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Excellent communication skills and be a team player capable of encouraging others in a positive manner
• Ability to lift up to 25 lbs. frequently and handle tasks involving bending, twisting and squatting

Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people.

Education and Experience:
Education: High School Diploma or equivalent
Experience: Minimum (1) year in a restaurant establishment Resort/National Park Concession preferred

• Immerse yourself in the beauty of Muir Woods National Monument.
• Be part of a dynamic team that values your passion for hospitality.
• Opportunities for growth and development in a unique setting.
• Employee discount on merchandise.
• Enjoy a free meal during your shift.
• Paid transit from Mill Valley to Job Site.
• Initial clothing allowance.

Muir Woods Trading Company is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

Cafe I Hospitality I Food Preparation I Cashier I Customer Service I Muir Woods I Conservation I Sustainability I Ecological I ServSafe I Food Handler Certification I Health and Safety I Fast-paced Environment I Teamwork I Nature I Career Growth I Restaurant I Cook I

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