Job Details

Life insurance, flexible benefit account, paid time off, short term disability, long term disability, 401(k)

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Night Auditor

Requisition ID: 2025-66388

Category: Front Office Operations

Location: US-CA-Fremont

Property: La Quinta Fremont / Silicon Valley

Compensation: USD $19.00 per hour

Compensation Type: Hourly

Overview

Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to providing our guests a comfortable stay.

We offer eligible employees a number of benefits to enhance their health and well-being:

• Group insurance, including medical, dental, vision, and company-paid life insurance
• Paid time off
• Company-matched 401(k) plan
• Voluntary benefits including short-term disability, long-term disability, accident, life, critical illness, and Flexible Spending Account
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program, and more!
• Get paid daily

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure all guests are served promptly and courteously.
• Apply problem-solving skills to resolve guest issues to their satisfaction.
• Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
• Ensure emergency notification procedures are followed in the event of issues taking place overnight.
• Communicate effectively between all shifts and departments.

Qualifications

• Previous customer service experience with proven ability to thrive working the overnight shift is ideal.
• Strong verbal and written communication skills.
• Ability to read, write, type, and use basic technology.
• Ability to stand for an entire shift and lift at least 25 pounds.
• Availability to work weekends and holidays.

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