Job Details

Serve as a technical advisor and subject matter expert for customers, offering guidance on product implementation, troubleshooting, and best practices. Collaborate with Sales and Customer Success teams to deliver technical presentations, demonstrations, and workshops to showcase the value of CircleCI solutions. Conduct in-depth analysis of customer use cases, identify opportunities for product optimization, and provide feedback to internal teams for improvements. Support strategic planning conversations with customer executives; connecting software delivery challenges with corporate objectives, articulating their full business impact. Lead technical discussions with enterprise clients, addressing complex issues, customizations, and integrations to meet customer-specific requirements. Develop and deliver technical training sessions, workshops, and documentation to empower customers to maximize the value of CircleCI products. Stay up-to-date on industry trends, product updates, and emerg...Field Engineer, Field, Engineer, Senior, Technical, Technology