Executive Assistant to the Chief People & Values Officer
Executive Assistant to the Chief People & Values Officer
Our client, the world's leading luxury home furnishings company headquartered in Corte Madera, CA, has engaged us to place a culture-driven, professional, proactive, extremely organized and solutions oriented individual in the role of Executive Assistant (EA) to the Chief People & Values Officer (CPVO). The EA will amplify the impact of the CPVO & their organization by serving as a strong right hand and trusted, strategic partner, ensuring seamless administrative operations while driving efficiency across all aspects of a complex business, supporting strategic goals and initiatives, and providing personal support as needed. This is a great, long-term opportunity (for the right fit!) working within a company that values people, quality, service and innovation. Strong communication & follow-up is key in this role. Potential opportunity for travel up to 5%.Please do not contact our client directly.
The ideal candidate embodies dynamic communication skills, expertise in leading through multiple high-level priorities, and an unwavering commitment to teamwork, quality and service.
A roll-up your sleeves approach, positive attitude, dedicated work ethic, keen interest to learn about the business, with a demonstrated expertise in project management, prioritizing competing demands, and driving initiatives to completion in a fast-paced, high-pressure environment, is essential in this role.
Hours: 9/9:30am-6/6:30pm with flexibility to arrive earlier & stay later when needed. Additional flexibility/availability is needed to receive communications & provide support outside of normal business hours (including evenings/weekends), responding to urgent needs immediately, and prioritizing others accordingly. Hybrid: This role requires an in-office presence Monday-Thursday, with an option to work-from-home Fridays. Note: There will be requests to come into the office on certain Fridays to provide support to the team & business.
Location: Corte Madera, CA corporate office
About the Company:
Founded in 1979, our client is the world's leading luxury home furnishings purveyor, offering furniture, lighting, textiles, bathware, decor, and outdoor, as well as products for baby and child. Additionally they boast multiple design galleries, offer interior design services, a collection of amazing restaurants with carefully curated menus, a Champagne & Caviar Bar in NY (with plans for more), 2 luxury private jets and a bespoke yacht available for charter, and more.
About YOU:
- You have a "no task is too small" attitudeseek to provide value, and thrive in a high-level support role
- You're service/hospitality-oriented, and a great team-player willing to jump in where needed to get things done
- You're flexible/adaptable and have the ability to pivot as needed
- You move with urgency and precision, anticipating needs and adapting seamlessly to shifting priorities and evolving circumstances to ensure consistent and effective support
- You have a "figure it out" mentality, and ask questions when needed
- You possess strong organizational time and project management skills, reflecting the ability to perform and prioritize multiple concurrent tasks and meet tight deadness as the business or executive's priorities dictate
- You provide a courteous and professional point of contact, exhibit a high level of client & customer service focus, always representing the executive and company in a positive light
- You have strong interpersonal skills with a demonstrated ability to work with high-level executives, and across the company as a whole
- You're a curious learner, very resourceful, show initiative, have strong decision-making capability and a proactive approach to problem solving
- You have a calm demeanor, and convey emotional maturity and professionalism
- You're driven, confident and diligent, have impeccable attention to detail and strong follow through
- You're honest, courteous, and display a high level of personal accountability and responsibility, utilizing tact, discretion and good judgment at all times, especially when exposed to confidential or sensitive material
- You have the ability to be a good "buffer" and communicate with a mix of different personalities, and an ability to "read the room"
- You're forward thinking, intuitive, and try to always anticipate & remain two steps ahead of your executive's needs
- You're a smart self-starter, proactive, productive, highly organized, work well independently & as a team
- You have excellent written and verbal communication skills
- You have a good history of job stability, strong references and are looking for a long-termcareer
Key Responsibilities Include (but not limited to):
- Serve as a strategic liaison between the CPVO and key internal and external stakeholders, ensuring alignment of communication and priorities, while facilitating critical interactions and advocating for direct reports when necessary
- Proactively maintain the CPVO's calendar, ensuring seamless coordination, prioritizing the most time sensitive matters as scheduling conflicts & last minute requests arise, and ensuring all documents are prepared in advance of meetings
- Must be able to effectively manage, prioritize, and respond to multiple channels of communication—including email, text, and other messaging platforms—while maintaining professionalism, timeliness, and clarity
- Receive, review, and respond to communications in a timely & professional manner, determine the importance of the communication, and summarize and distribute to the CPVO and/or company personnel
- Work closely with the CPVO to keep her well informed of upcoming commitments and responsibilities, following up appropriately
- Oversee travel arrangements and itineraries for the CPVO (& additional staff when needed),and own department expense reporting process, ensuring accuracy, compliance with organizational policies and adherence to fiscal deadlines
- Monitor the CPVO's email inbox, filtering emails and prioritizing what needs immediate attention while maximizing productivity, and responding on her behalf when appropriate
- Collaborate with other departments to gather information and facilitate cross-functional communication
- Prioritize inquiries and requests while troubleshooting conflicts, and make judgments and recommendations to ensure smooth day-to-day engagements
- Proactively support all aspects of meetings, ensuring seamless logistics such as scheduling, invitations, virtual and in-person setups, coordinating refreshments, etc, and preparing relevant materials and data in advance to enable the CPVO and participants to focus on meaningful outcomes
- Capture and summarize key discussion points, decisions, and action items during meetings, ensuring accurate and timely execution of deliverables and priorities
- Anticipate needs by analyzing information, preparing briefing materials, and distilling information into actionable insights to support strategic decision-making
- Maintain the privacy and confidentiality of leadership operations, including communication of confidential information
- Coordinate internal special events and support office and campus initiatives, ensuring all spaces and experiences are reflective of brand standards
- Act as a "barometer," having a sense for the issues taking place in the office, keeping the CPVO updated as needed
- Answer the phone, take accurate messages, keep track of CPVO's whereabouts, and handle urgent calls with appropriate judgment
- Manage, compose and prepare confidential correspondence, reports, and other complex documents, proofing and editing of all documents to ensure accuracy and consistency
- Further refine systems and processes to maximize efficiency
- Maintain address/contacts lists, and be proactive in recognizing when to send thank you notes, gifts, etc. to personal & professional contacts, and recognizing employee birthdays and employment anniversaries
- Provide personal assistance as needed
- Other related duties as assigned
Experience/Education:
- 5+ years of experience as an Executive Assistant or similar role supporting senior leadership in a high-paced environment, with 2+ years of experience directly supporting C-Suite executives
- Tech savvy; Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word), Google Workspace (Sheets, Docs) and Apple technology; experience in the preparation of presentations & visuals collateral (building from scratch & using templates); comfortable working on both Macs and PCs
- Familiarity with travel arrangements, expense management systems (e.g., iExpense, Kofax) and Human Capital Management (HCM) tools
- Base Salary: $135-$155k + annual discretionary company/individual performance based bonus up to 15%
- Additional perks: Complimentary snacks & coffee, on-site gym, discounts through Peloton, Team-member merchandise/food discounts, DashPass (DoorDash), and more.
- Company provided laptop (Mac) & cell phone
Successful completion of reference & background checks are required prior to employment
Note: We appreciate your interest in this opportunity and review all submissions. Candidates of interest will be contacted via email with a questionnaire to further assess potential fit and next steps. Those not selected will have their resume kept on file for consideration of other opportunities.
TMH, LLC & our Clients provide equal opportunity employment, and don't discriminate with recruitment of candidates or employment on the basis of race, color, religion, gender, sexual orientation, age, national origin, marital status, disability, military/veteran status, or any other status protected by federal or state law or local ordinance.
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