Job Details

Overview

Unified is a nationwide community of providers, operations specialists and thought leaders who look for the greatest opportunities to impact every woman's health, at every stage of their journeys. We are unparalleled in our scale and ability to adapt to address unmet and underserved needs. Through 815+ clinics, 23 IVF labs, nationwide telehealth capabilities and targeted case management, our 2,700+ independent, affiliated providers deliver comprehensive women's health services and continuously work to implement methods and develop techniques or platforms that improve the healthcare experience.

We are currently seeking a Practice Director to support our CCRM Fertility business. CCRM Fertility is a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment.

How You Will Make an Impact: The Practice Director plays a crucial role in the effective and efficient operation of their assigned medical facilities and staff. Their impact can be felt in various ways, both in terms of patient care and the overall success of each practice. The Practice Director will make a significant impact by focusing on patient care, financial stability, compliance, staff development, strategic planning, innovation, and community engagement. Their leadership and management skills are pivotal in ensuring the success of each practice and their ability to deliver high-quality care.

What You Will Do: The Practice Director is responsible for the overall management and development of business operations of their assigned clinical/surgical locations (Practices). This role will oversee the annual budget, implement strategic marketing, and ensure proper execution of operational plans, while ensuring each Practice has effective and efficient managers and support staff who consistently achieve the goals for profitability, growth, competitiveness, and reputation. In addition, the Practice Director will be the primary business liaison between each Practice and their corporate partner, CCRM Management Company. Specific areas of oversight include, but are not limited to, Human Resources; Accounting (billing, collections, and physician metrics); Marketing and Public Relations; Clinical Quality Assurance and Improvement; ongoing improvement in patient experience; and overall growth.

Responsibilities

• Implement financial policies, procedures, and other internal controls to provide for the administration and safeguard of assets.
• Ensure operations are properly managed at each Practice in accordance with policy, meet appropriate ethical and professional standards, and function in accordance with all applicable statutes and regulations.
• Assist Partners in developing and implementing the strategic long- and short-range strategic and business plans.
• Develop and implement operational guidelines, policies, and procedures which support the goals and objectives for growth, profitability, competitiveness, reputation, and produce superior outcomes.
• Develop and implement quantitative and qualitative assessments of operations that identify strengths and weaknesses in and ensure each Practice proactively responds to fluid market changes.
• Ensure all operations have the capability to appropriately forecast financial and growth outcomes.
• Serve as the primary business liaison between Practice and its corporate partner, CCRM Management Company.
• Ensure the leaders of each Practice (1) have a clear sense of their role, (2) know the results expected, (3) understand and accomplish what is required to achieve the Practice goals and objectives, (4) know how well the Practice is performing, and (5) are motivated to achieve and continuously improve results. Foster an environment which encourages the achievement of individual goals, consistent with Practice goals, and recognize/reward individuals for their unique contributions.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.

• MHA, MBA, or MS in health administration or business administration strongly preferred, or equivalent relevant experience.
• 5+ years' experience in senior positions in health care services industry with a superior record of growth and profitability.
• Well-rounded general management experience including full P&L responsibility with a successful record of achievement.
• Proven track record in developing high performing management teams.
• Knowledge and experience in medical reimbursement, internal auditing, budgeting, financial analysis, managed care contracts, management information systems.
• Communication skills that generate confidence, provide direction, and foster a "can do" attitude among staff at all levels.
• Ability to manage in a complex environment involving multiple Practices and Departments and ensuring compliance with policies and regulatory requirements.