Job Details

Manages the day-to-day activities of the District Parts/ Service Managers (DPS - Ms) as directed by the Zone Director with a dotted line to the Regional Parts and Service Manager. Has the direct responsibility to work closely with the DPS - Ms to strengthen DPSM performance. Is revenue-generating that works on priorities set by regional management and zone management to improve retailer fixed operations performance consisting of parts and accessory sales, improvement of Service Owner Loyalty Program (OLP)/ Net Promoter Score (NPS), and improvement of service retention and develops plans to address retailer service capacity; this strategy is also intended to improve bench strength of the current and future Subaru Fixed Operations departments and generate revenue and profit for both the retailer and Subaru of America (SOA). PRIMARY RESPONSIBILITIES Communication & Prioritization: Identifies revenue-generating opportunities and develops plans with the retailers to leverage those opportuni...Sales Manager, Retail, Sales, Customer Experience, Service Manager, Manager, Automotive