Job Details

Senior IT Business Analyst, Supply Chain & Process Manufacturing

As we grow, we're looking for a Senior IT Business Analyst to help us take our process manufacturing and supply chain systems to the next level. In this high-impact role, you'll guide the integration of best-in-class practices and technologies that enable smarter production, more sustainable operations, and seamless collaboration across teams. If you're passionate about using your technical and project leadership skills to deliver business needs with technology and drive meaningful change, this is your moment. You'll play a key role in scaling our systems and processes as we double our size - and our positive impact.

Why You'll Love Working Here: At Torani, we flavor more than just drinks - we flavor lives. We're a Certified B Corporation committed to shared success, and that means everyone here plays a meaningful role. You'll be empowered to grow, try new things, and help others thrive.

SUCCESS FACTORS (first 12-18 months)

• Techno Functional Leadership: You have led IT support for process manufacturing as the functional lead, working closely with the operations leadership team to identify and implement improvements or technical fixes aligned with evolving business processes. You effectively translated business needs into clear technical and functional requirements, guiding the development of tailored solutions. Your support extended across the full implementation lifecycle-including analysis, design, configuration, training, and testing-primarily for process manufacturing, Supply chain and other Distribution modules, reflecting your deep expertise in supply chain processes. In addition to project work, you consistently provided application support, resolving user issues, validating system functionality, and developing test scenarios to ensure Oracle Process Manufacturing applications (or similar) are performing accurately. You've also taken a proactive approach to adapting to industry best practices for process manufacturing, recommended and implemented process modifications to improve production efficiencies, manufacturing techniques and production yields for existing products.
• Process Design: You have partnered with business process leads to develop and maintain L1 to L4 process documentation including change control. Whether performing process gap analysis, evaluating system capabilities, leading software vendor selection processes, or systems implementation, you seek ways to improve processes, from small tweaks to complete reengineering. You've successfully connected your experience and knowledge of industry best practices in each project and embedded this knowledge into process designs.
• Systems Implementation: You are recognized for your expertise in Oracle process manufacturing and your ability to adapt to changing demands while reducing operational risk. You've helped the business grow sustainably in a dynamic market. Leveraging your knowledge of our priorities, you've contributed to shaping our IT strategy roadmap. Utilizing your project management expertise, you've led software implementation and enhancement projects, created and executed user training plans, and ensured completion. Your key achievements include stabilizing new WMS systems (Manufacturing), new module rollouts, prioritized business enhancements, and supporting our ERP SaaS transformation. Acting as a vital bridge between business and IT, you clearly translate needs to ensure successful delivery solutions.
• Have FUN!

• Bachelor's Degree with a minimum of 10+ years of experience in business information systems or related areas
• Must have a minimum of 7+ years' experience supporting ERP system, preferably Oracle in a Manufacturing company
• Must have a solid business understanding of Process Manufacturing modules (Product Development, Process Manufacturing and Execution, Quality) and ERP (Oracle or similar) (Inventory, Order Management, Shipping Costing, Warehousing modules) including good understanding of integrations.
• Knowledge of raw materials, packaging and label suppliers, Co-manufacturers and 3PLs is plus.
• Strong understanding of supply chain principles with expertise in streamlining business processes and optimizing complex supply chain processes.
• Experience with various Project Management methodologies (Waterfall, Agile, Lean)