Job Details

This position is open to candidates based in the U.S. and Toronto.

Salesforce is seeking a dynamic Senior Vice President (SVP) to lead the Emerging Business Operating Unit (EBOU) – a critical growth engine and integral part of the Global SMB & EBOU Sales Leadership Team. This leader will own the overall sales performance of the EBOU, driving profitable growth through new customer acquisition, diversified revenue streams, and the scale-up of repeatable, efficient go-to-market strategies.

As the sales general manager of this high-growth business, the SVP will lead end-to-end execution in close partnership with Marketing, Product, Strategy, and Customer Success — driving market relevance, operational excellence, and scalable growth. This leader will bring strong commercial acumen, a bias for action, and the ability to operate effectively at both the strategic and operational levels in a complex, fast-paced global environment.

The ideal candidate is a transformational leader with a track record of building high-performing teams, leading through influence, and delivering sustained results in competitive markets.

Responsibilities:

• As SVP, Global EBOU Sales, you will lead the vision, development, and execution of Salesforce's global sales and solutions strategy across the EBOU. You will oversee a high-performing team of sales and solution engineering leaders — including AVPs, RVPs, AEs, and SEs — guiding them through complex, high-impact opportunities to accelerate growth, deliver customer success, and drive operational excellence at scale.

• Drive accountability through rigorous reporting, leveraging advanced metrics and incentive programs to consistently exceed revenue targets and sustain high performance.

• Develop a bold customer acquisition strategy that accelerates revenue and positions Salesforce as the preferred solution within the Global EBOU.

• Build strong cross-functional partnerships, working closely with Product to influence the roadmap, align go-to-market priorities, and ensure solutions meet customer and market needs.

• Own the end-to-end sales process by defining clear funnel metrics and ensuring the team is fully equipped to execute effectively.

• Cultivate strategic customer relationships while expanding the customer base and identifying new revenue opportunities.

• Serve as a trusted advisor to the Global SMB & EBOU Sales Leadership Team, providing insights to inform critical decisions.

• Manage both strategic and operational planning to ensure alignment with broader business objectives.

Required Experience:

• Proven track record driving sales excellence as a senior (3rd- or 4th-line) leader, managing large, geographically distributed teams across national and global markets.

• 12+ years of enterprise software and/or applications sales experience – ideally in CRM, ERP, or similar solutions – with a focus on CxO-level engagement.

• Exceptional relationship-building skills with a demonstrated ability to lead through influence and drive alignment across cross-functional, matrixed environments.

• Success in scaling high-performing teams and consistently exceeding revenue targets through strategic, enterprise-minded leadership.

• Strong operational and analytical acumen, with the ability to balance short-term execution and long-term growth.

• General manager mindset, connecting functional priorities (e.g., Sales, Product, Marketing, Customer Success) to broader business goals.

• Comfortable navigating ambiguity and leading through transformation, including GTM evolution, product shifts, and organizational change.

• Skilled change agent who articulates the “why” behind change and coaches teams through transitions with clarity and agility.

• Bachelor's degree or equivalent relevant experience.