Job Details

Clinic Director:

Lead, Mentor, & Shape Our Child and Adolescent Mental Health Team's Clinical Impact!

Location: San Francisco, CA (Cow Hollow Neighborhood)

Are you a seasoned clinical leader passionate about fostering growth in both clients and clinicians? Do you excel at balancing clinical excellence with operational strategy to help a practice thrive?

Practice San Francisco, a well-established and expanding child, adolescent, and family-focused therapy and wellness center in Cow Hollow, is seeking a full-time Clinic Director to help lead our collaborative and evidence-based clinical team. We believe that exceptional client care begins with exceptional clinician support, and are dedicated to fostering a clinician-centered environment where our team members feel valued, supported, and empowered to thrive.

The Opportunity: What's In It For You?

This is more than a management role; as Clinic Director, you will be the clinical heart of our practice and play an integral role in amplifying our reach and impact within the Bay Area community. You'll have opportunities for direct client interaction, but also will contribute directly to expanding the high-quality, evidence-based care that we provide to families in need by supporting our clinicians, fostering a strong, collaborative team, and supporting overall organizational success.

You will:

• Make a Strategic Impact: Serve as a key leader, facilitating communication across the organization and ensuring our clinical priorities are aligned and executed smoothly.
• Mentor and Develop Talent: Guide our clinical staff, from managing the Intake Coordinator to supporting pod leaders and directly supervising associate therapists. You will play a pivotal role in developing our team through performance management, supporting team culture, and fostering a positive work environment.
• Shape Clinical Excellence: Provide essential oversight for crisis services, manage client relations to ensure satisfaction, and contribute to the quality of our evidence-based care.
• Maintain Your Clinical Skills: Continue to see your own caseload of individual clients while taking on a vital leadership role.

What Success Looks Like (Key Deliverables):

• Within 30 days: You'll integrate with the leadership team through weekly meetings, establish a supportive supervisory relationship with the Intake Coordinator, and develop a comprehensive understanding of current clinical workflows, team dynamics, and client service protocols.
• Within 90 days: You'll be independently facilitating weekly team clinical consultation meetings, effectively triaging new client issues, and actively supporting supervisors with employee performance management.
• Within 6 months: You'll be successfully creating programs to improve employee satisfaction and retention, representing the practice in the community to support referral generation and marketing, and developing and executing on Performance Improvement Plans for clinical staff if needed.

A Look at Your Role

Here's a breakdown of what you'll be doing:

Core Responsibilities (Your Day-to-Day Focus):

• Clinical Leadership: Act as the CEO's chief of staff for the clinical team, facilitating communication and providing high-level organizational, problem-solving, and facilitation support to ensure smooth operations.
• Direct Client Care: Provide high-quality therapeutic services to your personal caseload of 12 or more individual clients per week.
• Team Support: Manage and support the Intake Coordinator to ensure a seamless new client experience, and provide as-needed clinical support to the entire team.

Periodic & As-Needed Responsibilities:

• Performance Management: Conduct bi-annual performance reviews for the Intake Coordinator, support pod leaders in managing broader team performance, and implement programs to enhance clinician satisfaction and retention.
• Hiring & Growth: Collaborate with the Director of Operations on hiring new clinicians and represent the clinic at networking events.
• Clinical Oversight: Provide oversight for clinical crises (including occasional after-hours availability for emergencies) and manage the resolution process for client complaints, consulting with legal counsel when necessary.

What You Bring (Qualifications):

• Valid and current license to provide mental health services in California.
• Supervision-eligible (minimum two years post independent licensure)
• Demonstrated experience in people management and staff supervision within a clinical setting.
• Expertise in clinical crisis management.
• Exceptional skills in communication, organization, and problem-solving.
• A mature, reliable, efficient, and collaborative approach to leadership.
• Initiative and critical thinking skills, especially around improving clinical and operational systems.
• Direct experience providing high-level support and facilitation in a leadership capacity.

Logistics:

• Schedule: Full-time.
• Location: On-site presence required at our Cow Hollow office(s) at least three days per week.
• Compensation: $109,020-$145,000 base salary (dependent on contracted obligations such as caseload and supervisory responsibilities), plus additional bonuses tied to personal and team billing productivity.
• Benefits: Employer-sponsored medical, dental, and vision; 401k with employer match available after six months. Annual continuing education reimbursement of $1000.
• Leave

  Paid leave totaling approximately six weeks per calendar year, including two weeks of paid time off (PTO), nine days of paid sick leave, and ten paid holidays.

  
  

Our Commitment to Diversity:

We are an Equal Opportunity Employer committed to fostering a diverse and inclusive environment. We seek staff that reflect our diverse Bay Area community and warmly welcome applications from persons of color, all genders, and the LGBTQ+ community.

Ready to Make an Impact?

If this opportunity resonates with you, please send your CV and three professional references to the attention of Miranda Fuentes at ...@practicesanfrancisco.com.

In your cover letter, please specifically address the following:

1. Why does this particular leadership opportunity at Practice San Francisco appeal to you?
2. Describe a time you successfully mentored a clinical team or improved a clinical operations process in a previous role.

We look forward to hearing from you!