Job Details

Head of Data Solutions + Implementations

Our Data Solutions team leads new customer implementations and assists our sales team with product demos. We're seeking an experienced leader to scale our implementation processes as we grow rapidly.

Exciting update: We recently closed our Series A funding (more details [here]). It's an exciting and empowering time to join our Subbie team!

The basics

• The product: We're building a metrics-first finance and billing platform that helps B2B SaaS leaders invoice customers, tell their ARR story, and track revenue—regardless of contract complexity.
• What does the Data Solutions team do? The team combines implementing data integrations with hands-on customer work. We value technical and analytical skills along with empathy and a customer-first attitude. (Note: this is not strictly a data engineering or customer success role.)
• The role you'll play:
• Lead and expand an existing team of 5 Data Solutions members.
• Review and improve our implementation strategies for scalability, including process revamps, tooling, and resource allocation, leveraging your prior experience with data-heavy client implementations.
• Be part of the leadership team, collaborating cross-functionally with founders Sidharth Kakkar and Michelle Lee.
• Shape and build our organization with significant autonomy, defining best practices to benefit customers and teammates.
• Get hands-on initially by running client implementations end-to-end to understand the team's work.

How we work

• Asynchronous culture: No scheduled internal meetings; communication happens via documentation, Slack, and video recordings. Hear more in this CEO podcast episode.
• Autonomy: No micromanagement; transparency on company goals allows you to determine your work approach.
• Remote: Work from anywhere; team members operate across different time zones.
• Team culture: We enjoy playing board games (synchronously) and meet in person multiple times a year for off-sites, expenses paid.

Our interview process

We prioritize transparency and assess your leadership, scaling, and communication skills, primarily through asynchronous methods:

• Brief initial phone call (~15 mins) to discuss your experience and the role.
• Strategic planning exercise for scaling implementations and hiring strategies.
• Excel/SQL problem-solving exercise.
• Deep dive interview with our CEO.

Requirements

• 5+ years in SaaS implementations.
• 3+ years working with SaaS finance data, especially revenue, invoicing, and ARR analytics.
• 3+ years managing teams of more than 5 people.
• Deep understanding of software product development processes.

Bonus points

• Familiarity with GLs, CRMs, and payment processing software.
• Strong spreadsheet skills.
• Experience with REST APIs.
• SQL expertise.

Benefits

• Unlimited vacation.
• Flexible work hours and location.
• Location-appropriate benefits (health/dental/vision in the USA).
• Company retreats multiple times per year, expenses paid.
• Competitive market-rate compensation with benefits.

Additional details

• Seniority level: Director
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and Consulting

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