Job Details

Receptionist

  2025-07-21     Atria Park - Park of San Mateo     San Mateo,CA  
Description:

Overview

We create communities where employees thrive in their work, helping our residents thrive in their homes.

Atria Senior Living's family of brands has openings for individuals looking for a career with outstanding benefits, including:

  • Paid holidays and PTO
  • Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
  • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
  • Benefits package also includes Health, Dental, Vision, and Life Insurance
  • Retirement Savings Plan / 401(k) employer match
  • Tuition reimbursement (U.S Based Communities)

*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, you'll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!

Qualifications

  • High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
  • Basic First Aid and CPR certification where required.
  • Must successfully complete all Atria specified training programs.
  • Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
  • Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
  • Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.


Responsibilities

  • Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
  • Retrieves messages from voice mail and forwards to appropriate personnel.
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
  • Coordinates guestroom reservations.
  • Maintains current list of residents who are hospitalized.
  • Updates appointment calendars, including transportation and beauty calendars, as directed.
  • Receives, sorts, and routes mail, and maintains and routes publications.
  • Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.).
  • Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Performs other clerical duties as needed, such as filing, photocopying, and collating.
  • Orders, receives, and maintains office supplies.
  • Collects rent checks from residents and family members and provides needed information to bookkeeping for billing.
  • Collects money for store purchases and meal tickets, etc.
  • May drive company vehicle from community to social and other various destinations (only if required by community).
  • May perform other duties as assigned.


Salary Range

The wage range for this position is $20.00/hr - $23.00/hr, dependent on prior work history and experience


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