Job Details

JOB ANNOUNCEMENT

The Community Youth Center of San Francisco (CYC) provides the youth of our city a sense of belonging and vital tools and experiences to succeed in life. Our services include academic support and college counseling, job placement and employment training, substance use and violence prevention education, crisis intervention and mediation, leadership development, and technology and computer training. Our mission is to encourage a diverse population of high-need young people to explore their full potential through academic, career, family, and community life.

Title: Program Clinician / Victim Advocate
Salary: $70,000 – $76,000 / year plus benefits
Reports to: Program Director
Status: Full-Time,Exempt

Program Summary:
The Coalition for Community Safety and Justice (CCSJ) is a formal alliance of four prominent Asian American and Pacific Islander (AAPI) organizations — Chinese for Affirmative Action, Chinese Progressive Association, Chinatown Community Development Center, and Community Youth Center San Francisco.

Established to address the growing concerns of violence, racism, and xenophobia, CCSJ strengthens community safety through culturally competent, citywide strategies.
Core initiatives include:

• Coordinated wraparound support for AAPI victims and survivors of crime
• Development of a comprehensive community safety infrastructure
• Targeted outreach and incident response in Chinatown and high-need districts
• Restorative justice programs to foster racial solidarity and healing

• Serve as a case manager and advocate for AAPI victims of crime to ensure their needs are assessed, addressed, and supported throughout the healing and recovery process.
  
• Conduct comprehensive needs assessments and develop individualized service plans to guide clients through their recovery, ensuring access to appropriate support services and resources.
  
• Develop and maintain individualized service plans in collaboration with clients, adjusting goals and referrals as needs evolve.
  
• Track client progress toward service goals, follow up on referrals, and provide continued guidance to ensure long-term stability and recovery.
  
• Assist clients in completing applications and required documentation, including but not limited to medical expense reimbursements, government benefits, lost income or wage claims, and mental health services.
  
• Provide crisis intervention and emergency support by conducting risk and safety assessments and facilitating referrals to legal services, law enforcement, and culturally appropriate community-based resources.
  
• Maintain consistent contact with clients through regular home visits, phone check-ins, and follow-up meetings to provide emotional support and monitor ongoing needs and progress.

• Develop, facilitate, and adapt culturally responsive support groups, storytelling groups, and personal safety workshops in both Chinese and English for victims of crime and community members, tailoring content to meet the evolving needs of participants and support the broader healing process.
  
• Engage in community outreach efforts by actively participating in staff training, internal team meetings, public forums, and local events to strengthen community partnerships and increase awareness of available victim services.
  
• Support and help coordinate events, campaigns, and special projects that promote violence prevention, crisis intervention, and long-term safety within the AAPI community.

• Work in collaboration with other CYC programs and community service providers to ensure coordinated and comprehensive support for victims and their families.
• Develop and maintain strong, cooperative relationships with law enforcement, the District Attorney's Office, legal services, community-based organizations, collaborative agencies, and other service providers to deliver effective and culturally sensitive services.
  

• Carefully prepare and maintain accurate case documentation, including correspondence, progress reports, client encounters, and other related materials to ensure compliance with program requirements and grant reporting.
  
• Maintain and report program data and client service statistics, producing timely monthly reports for granting agencies and management.

• Perform other duties as assigned by management to support the mission and goals of the program.
  

• Master's degree in social work, clinical psychology, or a related field, AND a minimum of one year of experience providing services to victims of crime.
• Experience working with San Francisco's diverse communities and neighborhoods.
• Knowledge of community-based agencies and available resources in San Francisco.
• Proficiency in computer applications, including MS Word, Excel, PowerPoint, database management systems, and web browsers.
• Excellent oral and written communication abilities.
• Strong organizational, collaboration, and facilitation skills.
• Ability to lift or move at least 25 lbs.
• Bilingual proficiency in Cantonese and/or Mandarin and English is required.
• Valid California driver's license and clean driving record; must meet insurance requirements for agency van usage.
• Ability to work some evenings, weekends, and outdoor activities.