Job Details

3 days ago Be among the first 25 applicants

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Canon USA & Affiliates.

Overview

Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned.

Responsibilities

CUSTOMER SERVICE

• Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships
  
  

MAIL/PACKAGES/POUCHES

• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames
• Log outgoing and incoming items as required and review for accuracy/completeness
  
  

SUPPLIES/COPYING/FAXING/ADMINISTRATION

• Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
• Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs
• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
• Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
• Performs other administrative duties from inserting, copying and photocopying to faxing as needed
  
  

May possibly perform any of the following functions at the direction of the Site Manager:

• Set up and maintain client's kitchen areas and conference rooms, order food and make coffee
• Provide reception work such as answering telephones, taking messages and greeting visitors
• Move boxes, supplies or furniture; replace light bulbs
• Document scanning
• Prepare outgoing items for shipping
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site
• Additional duties as assigned
  
  

Qualifications

• High school Diploma or equivalent
• 0-1 year experience working in a mailroom or professional office environment
• Some knowledge of metering, weighting, logging and other shipping procedures preferred
• Some computer skills preferred
• Ability to perform routine functions of most of the various equipment & systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, binding etc.)
• Excellent customer service, professional attitude and appearance are a must
• Ability to work overtime & meet deadlines
  
  

Physical Demands/Working Conditions/Mental Qualifications

• Requires regular twisting/turning/squatting/bending/reaching/lifting and prolonged periods of sitting, standing or walking
• May regularly lift and carry up to 20 lbs. and move (push mail cart) over 50 lbs
• May occasionally lift up to 50 lbs
• Frequent use of hand and foot controls
• May occasionally need to climb stairs
  
  

What We Offer

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within
• A company focused on creating a positive work and client environment
• Employee discounts on entertainment, products, and services nationwide!
  
  

Come Join Our Team!

Job Locations US-CA-SAN FRANCISCO

Posted Date 2 months ago (5/7/2025 4:10 PM)

Requisition ID 2025-19644 # of Openings 1 Category (Portal Searching) Customer Service/Support Position Type (Portal Searching) Regular Full-Time Minimum Salary USD $25.00/Hr. Maximum Salary USD $25.00/Hr. Fixed Salary USD $25.00/Hr.

Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.

Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at ...@cusa.canon.com.

If you have questions about this posting, please contact ...@lensa.com

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Lensa by 2x

Get notified about new Service Representative jobs in San Francisco, CA.

Airline Customer Service Representative (GENERAL) at SFO Airport - $21.79 w Health / $24.14 wo

Customer Service Representative - State Farm Agent Team Member

Walnut Creek, CA $55,000 - $85,000 2 years ago

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Daly City, CA $40,000 - $48,000 1 year ago

San Francisco, CA
$26.00
-
$30.00
3 weeks ago

San Francisco, CA
$24.00
-
$24.00
1 month ago

Customer Service Representative (Part-Time)

Airline Baggage Service Agent in SFO Airport - $21.72 w Health / $24.07 wo

Customer Service Representative / Full-Time / San Francisco

San Francisco, CA
$23.00
-
$25.00
5 days ago

San Francisco, CA
$19.79
-
$22.91
4 days ago

Appointment Customer Representative | Work From Home

Branch Services Representative - Excelsior Branch

San Francisco, CA
$25.00
-
$30.00
1 month ago

Corte Madera, CA
$15.00
-
$17.00
7 months ago

South San Francisco, CA
$20.00
-
$24.00
2 weeks ago

Customer Support Representative - 1-800-Radiator

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr