Job Details

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About the role

As an IT Engineer, you will be responsible for providing initial support for technical requests via the IT ticketing system and at our corporate offices. You will also assist in SaaS administration and IT compliance initiatives.

Location

SF Bay Area, 3-4 days in office per week.

Key Responsibilities

• Triage and support incoming IT tickets related to systems, software, and hardware.
• Handle IT support at our corporate office.
• Assist in the administration of SaaS applications such as Atlassian, Github, G Suite, Slack, and Zoom.
• Contribute to IT projects aimed at improvement.

Ideal Qualifications

• 2+ years of IT experience in a SaaS environment.
• Bachelor's degree in CS/IT or relevant experience.
• Ability to work independently and collaboratively.
• Customer-first mindset with excellent communication skills.
• Familiarity with JAMF or other MacOS-focused MDM (plus).
• Familiarity with APIs and Okta Workflows (plus).

Our Culture

We value ownership, integrity, customer focus, humility, and trust-building.

Additional Information

Salary range and benefits are discussed with the recruiter. Position is eligible for equity and a comprehensive benefits package. Veza is an equal opportunity employer. For accommodations, please contact us.

About Veza

Veza is an identity security company trusted by global enterprises, headquartered in Redwood City, CA. We secure identity access across SaaS, on-prem, data, and cloud systems.

Nice-to-have Skills

• Atlassian
• Github
• Slack
• MacOS

Work Experience

• Systems Administrator
• IT Consultant

Languages

• English

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Engineering and IT

Industries

Technology, Internet