Job Details

About the Role

As a Senior Solution Architect for Generative AI (GenAI) at Uber, you will design innovative and scalable solutions that integrate GenAI client tools (like Gemini, Claude Enterprise, ChatGPT) into core business workflows. Your mission is to automate processes and enhance productivity across Uber by strategically applying and stitching together GenAI capabilities.

Based within the BizTech team, you will be a key leader in evangelizing GenAI adoption. You'll partner closely with business leaders to understand their challenges and architect practical GenAI solutions using our SaaS ecosystem, APIs, and custom tooling. This role requires deep technical expertise in GenAI tools and SaaS integrations, combined with a passion for driving AI innovation and adoption throughout the company.

---- What the Candidate Will Do ----

1. Architect GenAI-powered solutions: Design scalable business workflows leveraging GenAI client tools (e.g., Gemini Advanced, NotebookLM, Claude Enterprise) and integrating them with existing systems via APIs (Google Workspace, Slack, etc.).
2. Evangelize AI adoption: Act as a leading advocate for GenAI across Uber, showcasing its potential, sharing best practices, and driving enthusiasm for its application.
3. Partner with business units: Collaborate with leaders across Uber to identify opportunities, understand process pain points, and design tailored GenAI solutions to address specific business needs.
4. Define client GenAI strategy & roadmap: Stay ahead of industry trends, evaluate new tools/features, pilot innovative solutions, and shape Uber's roadmap for client-facing GenAI tools.
5. Lead buy vs. build decisions: Evaluate and recommend approaches for implementing AI agents, bots, and other client-facing GenAI solutions.
6. Drive AI innovation: Lead exploration efforts for new applications of client AI tools, fostering a culture of experimentation and continuous improvement.
7. Bridge technical gaps: Ensure seamless integration between custom-built AI platforms and out-of-the-box GenAI tools, promoting democratization and accessibility.

---- Basic Qualifications ----

1. Bachelor's degree preferably in Computer Science, Engineering, or a related technical field.
2. Proven experience as a Solution Architect, designing and implementing technical solutions in a complex environment.
3. Deep practical experience using and implementing GenAI client tools (Gemini, ChatGPT, Claude Enterprise, etc.) to solve business problems.
4. Strong understanding of SaaS ecosystems, API integrations (specifically Google Workspace, Slack), and hybrid cloud/on-prem environments.
5. Experience with the administration, configuration, or management of GenAI tools within an enterprise context.
6. Excellent communication and visualization skills; ability to articulate complex technical concepts to both technical and business audiences.
7. Strong analytical skills and ability to make objective, data-informed decisions.
8. Experience managing software licensing, budgets, or entitlements is a plus.

---- Preferred Qualifications ----

1. Experience as a software engineer.
2. Proficiency in Python and JavaScript for scripting, automation, and lightweight prototyping.
3. Experience with additional enterprise APIs (e.g. Jira, ServiceNow).
4. Advanced degree in a relevant technical field.
5. Experience driving technology adoption or change management initiatives.
6. Ability to thrive in a fast-paced, dynamic environment.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

For San Francisco, CA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.