Job Details

Join to apply for the Store Manager in San Francisco CA role at The Salvation Army Southern California

JOB TITLE: STORE MANAGER, RETAIL FULL-TIME/BENEFITED

$25.00 - Depending on Experience/Qualifications

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Objectives

• Provide customers with the best selection, exceptional service, and well-organized stores to offer spiritual, social, and rehabilitation programs to those in need.
• Meet store sales and income budget expectations while managing expenses to maximize profitability.
• Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration with program staff.
• Implement effective Work Therapy Assignments (WTA) and keep Beneficiaries on track.

Core Competencies

• Problem Solving – Identify & resolve problems promptly; analyze information and develop solutions.
• Oral Communication - Speak professionally, clearly, and persuasively; seek clarification and respond appropriately.
• Written Communication - Write clearly; edit for spelling and grammar; interpret written information.
• Project Management - Prioritize, plan, organize work schedules, and ensure accountability.
• Teamwork – Foster team spirit, morale, and commitment to goals and values.
• Managing People - Include staff in planning; provide feedback; develop skills; delegate responsibilities.

Essential Duties and Responsibilities

• Accountable for meeting sales and income budgets while managing expenses for profitability.
• Oversee daily operations including opening/closing, POS, inventory, and donations.
• Hire, train, and develop store staff; conduct evaluations and performance coaching.
• Schedule staff; monitor payroll and attendance.
• Ensure high customer and donor satisfaction; develop strategies for service improvement.
• Manage Back Room Processing and inventory flow.
• Supervise Beneficiaries' work therapy activities.
• Protect store assets: cash, inventory, property, and ensure security protocols.
• Maintain safety standards and conduct safety meetings.
• Perform other tasks as assigned by management.

Qualifications

• High School Diploma or equivalent; some college preferred.
• At least 3 years supervisory/managerial experience in retail (thrift experience preferred).
• Basic proficiency in MS Office.
• Valid driver's license, pass MVR and background checks.
• Effective communication skills with management, staff, customers, and donors.

Physical Requirements

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist.
• Ability to lift up to 50 lbs.
• Perform repetitive motions as needed.

Note: The job posting does not indicate that it is expired; it appears active.