Job Details

Community Resident Engagement Specialist (Temporary)

Apply now Job no: 546665
Work type: Staff
Location: East Bay
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Temporary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,598.00 per month to $6,458.00 per month.

This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval.

Classification: Administrative Analyst/Specialist, Exempt I

About the Position

This is a grant funded, full-time, temporary position through June 30, 2026 with the possibility of reappointment.

Under the supervision of the Cradle-to-Career Director of Programs and Evaluation of Hayward Promise Neighborhoods (HPN), the Community Resident Engagement Specialist (CRES) will lead and facilitate comprehensive strategies for resident engagement and community partnership, with a focus on coordination of cradle-to-career services and referrals for 50+ families whose children struggle with chronic absenteeism.

Responsibilities

Resident Engagement and Coordination of Partnership Services:

• Foster strong relationships with 50+ families with 2+ children who struggle with chronic absenteeism, ensuring their voices are heard and they have access to available services or contacts.
• Coordinate creation and dissemination of marketing and newsletter material related to attendance and cradle-to-career supports.
• Build and maintain trust and credibility among families, community residents, the University, and HPN partners by responding promptly and professionally to inquiries via phone, virtual, email, or in-person activities.
• Collaborate with the Executive Director and partner leads for the Early Learning Network (ELN), Cradle to Career Educational Reform Network (C2CERN), and Neighborhood Health and Empowerment Network (NHEN) to address collective outcomes.
• Enhance the coordination of referrals to partnering agencies to support 50+ families across cradle to career services and resources.
• Develop and maintain contacts with partners and community leaders to extend and strengthen community understanding and support of the HPN initiative.
• Collaborate with school, attendance, and social services providers to ensure comprehensive cradle-to-career support for residents.
• Manage program budget, reimbursements, and vendors in relation to service provided for 50+ families.

Attendance Event Planning and Execution:

• Lead planning and executing community events with program staff and community partners, including Promise Fest and summer apartment resources fairs.
• Coordinate strategic marketing campaigns to raise awareness of attendance importance.
• Develop practices for event support that are safe, engaging, and inclusive for the community.
• Oversee the recruitment, training, and onboarding of staff and volunteers supporting assigned events and programs.

Program Evaluation and Improvement:

• Assist in evaluating the effectiveness of community engagement strategies and programs aligned to grant and community outcomes around school attendance and academic success.
• Provide feedback and recommendations for continuous improvement, including proposals for new strategies, programs, and activities.
• Document community outreach attendance, efforts and complete monthly and quarterly reports.

Minimum Qualifications

• A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
• General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.

Required Qualifications

• A Bachelor's degree in social work, social studies, public administration, public health, education, or a related field and/or experience in community engagement, partnership development, or a related area.
• Strong understanding of cradle-to-career services and resources for children and families.
• Excellent interpersonal and communication (verbal and oral) skills, with the ability to build relationships and work collaboratively with diverse groups.
• Proven ability to lead and facilitate comprehensive strategies for resident engagement and/or community partnership.
• Maintain a flexible work schedule that may frequently include evening and weekend activities in community locations.
• Access to reliable transportation and a valid driver's license for regular travel to community locations and events.
• Recognize when information is appropriate for public distribution and when it needs to be kept confidential.
• Advanced knowledge of and ability to use a variety of technologies including, but not limited to: Microsoft Office Suite, Google Suite, Zoom, and general in-house platforms and data collection tools.

Preferred Skills and Knowledge

• A Master's degree in social work, social studies, public administration, public health, education, or a related field.
• Demonstrated ability to successfully plan and execute small and large-scale community events.
• Proven work experience involving study, analysis, and/or evaluation of qualitative or qualitative data leading to the development or improvement of administrative policies, procedures, practices, or programs.
• Demonstrated ability to create and disseminate marketing and communication material with attention to detail and graphic design elements to effectively promote HPN related programming and resources.

Physical Requirements

• Must be able to sit and stand for extended periods of time.
• Must be able to lift 10 lbs.
• Visual acuity associated with concentrated computer use.

Condition(s) of Employment

Satisfactory completion of a background check is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information.

EEO Statement

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State East Bay provides equal opportunity in education and employment without unlawful discrimination.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free.

Sponsorship

Cal State East Bay is not a sponsoring agency for Staff or Management positions.

Mandated Reporter

The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act.

Advertised: March 18, 2025 (9:00 AM) Pacific Daylight Time
Applications close: July 18, 2025 (5:00 PM) Pacific Daylight Time