Job Details

Everlaw is seeking a highly experienced and strategic Senior Technical Program Manager to lead the evolution and optimization of our end-to-end Revenue & Quote-to-Cash (QTC) ecosystem. This is a critical role responsible for driving complex, cross-functional initiatives that directly impact our revenue streams, bridging business strategy with technical execution across our Sales, Finance, Legal, and Operations teams.

The ideal candidate will possess deep expertise in Salesforce, CPQ and billing solutions, coupled with a strong understanding of sales processes, financial processes, revenue recognition, legal compliance, and sales operations. You will be a key driver in designing, implementing, and maintaining scalable solutions that ensure operational efficiency, revenue accuracy, and robust financial reporting, aligning with our evolving business needs.

This is a full-time position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home Tu/Fr.

Getting started

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals. A dedicated onboarding mentor will guide you through your first few projects.

• We're excited for you to learn, grow, and contribute right away! We trust that you'll bring experience and knowledge that will uplift and uplevel the team, but we don't expect you to know everything on Day 1.

In your role, you'll...

• Strategic Planning & Roadmap: Own the end-to-end QTC (Quote-to-Cash) roadmap. Align system strategy with business goals, revenue targets, and financial objectives. Identify opportunities for automation, scalability, and technical debt reduction.
• Program & Project Delivery: Lead cross-functional programs from concept to delivery across QTC, P2P, and Lead to Customer processes. Define scope, objectives, timelines, budgets, and resource plans in collaboration with stakeholders. Track project progress, manage risks and dependencies, and ensure on-time delivery.
• Stakeholder Collaboration: Partner with Sales Ops, Finance, Legal, Marketing, Engineering, and Product to gather and translate business requirements. Ensure ongoing alignment between business needs and technical solutions. Drive cross-functional engagement and effective communication throughout the project lifecycle.
• Process Optimization & Automation: Identify inefficiencies and drive continuous improvement initiatives. Implement automation and scalable workflows to increase operational efficiency and data quality. Lead tool evaluations, system migrations, enhancements, and integrations.
• Change Management & Adoption: Champion technology adoption and lead user enablement strategies. Facilitate workshops, training sessions, and rollout plans to support change management. Provide regular updates to leadership, highlighting progress, key risks, and milestones.

About you

• 8+ years of experience in technical program management focused on Revenue & QTC systems.
• Deep understanding of end-to-end QTC processes: lead-to-opportunity, quoting, CPQ, contract management, order management, billing, and revenue recognition (e.g., ASC 606).
• Experience with systems like Salesforce, CPQ, NetSuite, ZoneBilling, and contract/legal platforms.
• Proven ability to design and manage integrations between CRM, CPQ, ERP, and billing systems.
• Strong command of Agile methodologies (Scrum, Kanban, SAFe) and experience managing programs in dynamic environments.
• Excellent stakeholder management, cross-functional leadership, and communication skills.
• Experience in pre-IPO companies or regulated environments (SOX compliance) is a plus.
• Salesforce certifications (e.g., Administrator, CPQ Specialist) preferred.
• Bachelor's degree in Computer Science, Information Systems, Business Management, or a related field.

Benefits

• The expected salary range for this role is between $151,000 - $204,000. The final offered salary will be dependent upon many factors including the candidate's experience and skills. The base pay range is subject to change in the future.
• Substantial equity
• 401k with company matching
• Health, dental, and vision
• Flexible Spending Accounts for health and dependent care expenses
• Paid parental leave and sick leave
• Seventeen paid vacation days plus ten bankable federal holidays
• Four “Everlawlidays” that are designated days off for the whole company
• Annual allocation for Learning & Development opportunities and applicable professional membership dues
• Company-sponsored life and disability insurance

Perks

• Work in Downtown Oakland, just steps from the BART line and dozens of restaurants
• You will get a powerful Linux laptop and be able to customize your desk setup
• Bond over team lunches and out-of-the-box events
• Ranked “#1 on G2 for Ediscovery Software and Momentum” and we offer free eDiscovery resources to benefit the greater societal good with Everlaw for Good
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
• Take advantage of learning and career development opportunities
• Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies
• One of Wealthfront's 2021 Career Launching Companies, and ranked #2 on the “2022 Bay Area Best Places to Work” list by the San Francisco Business Times and the Silicon Valley Business Journal
• One of Fast Company's World's Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through “Everlaw for Good”
• #LI-EJ1
• #LI-Hybrid