Job Details

Our client is looking for an experienced Shipping and Receiving Coordinator to join their Workplace Operations team. This role is critical to ensuring smooth daily operations by managing shipping, receiving, and overall mailroom logistics.

Duties:

• Managing Shipping and Receiving and overall mailroom operations
• Creating domestic & international labels and packing shipments for employees
• Sort, file and scan mail/packages into our Envoy system
• Daily/weekly scanning of mail for departments with time sensitive & important mail - Legal, Finance & HR
• Keep accurate records of mailroom processes & procedures
• Printing room supplies inventory and stocking
• Quickly respond to employees requests and inquiries via email, slack and ServiceNow tickets
• Keep mailroom organized and tidy
• Follow-up with employees to pick up packages/mail in a timely manner
• Adhere to Okta's security protocols and procedures
• Lead clean out projects in Okta's basement & other storage areas
• Assist team with conference room configuration resets
• Support other workplace tasks as assigned

Skills:

• 3+ years experience in a shipping & receiving role
• Strong understanding of international shipping
• Excellent communication and customer service skills
• High attention to detail, organization and follow through
• Display self-motivation, a sense of urgency and strong sense of initiative to make independent decisions
• Strong Computer Skills - Experience using a MacBook, Google Suite & Slack
• Experience using Envoy and a ticketing system like ServiceNow is a plus
• Ability to lift at least 25 lbs and maneuver more
• Required in office 5 days a week with an 8:00 AM start time