Job Details

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FEDERAL PUBLIC DEFENDERNORTHERN DISTRICT OF CALIFORNIA

JODI LINKER (415) ###-####

Federal Public Defender www.ndcalfpd.org

CASE MANAGEMENT ASSISTANT/RECEPTIONIST:

SAN FRANCISCO, CALIFORNIA

The Federal Public Defender for the Northern District of California is accepting applications for

a full-time Case Management Assistant/Receptionist based in our San Francisco office. This

role contributes to our Office's mission of upholding the constitutional right to counsel and the

inherent dignity of individuals who are accused or convicted of crimes and cannot afford their

own lawyer.

JOB DESCRIPTION

Key Responsibilities

Case Administration: Timely and accurately opens, closes, and maintains all case files for San

Francisco and district-wide Central Violations Bureau cases. Receives, scans, and uploads

incoming documents into client electronic case files and the automated case management

database. Responsible for reviewing and ensuring accuracy, timeliness, and quality of data

entered into the Defender Data case management system. Assists with auditing, compiling,

analyzing, and maintaining case statistics. Prepares reports regarding caseloads. Analyzes

processes for opening, closing, and maintaining case files, and makes recommendations for

improvement.

Office Administration: The successful candidate will provide a variety of front-desk and

clerical support services, including serving as the primary receptionist to greet visitors and

clients in person and on the telephone. The candidate will also coordinate the physical

management of case files both on-and off-site. Additional duties include maintaining the copy

and file room, coordinating incoming and outgoing mail for the office, and other administrative

and clerical tasks as assigned.

The Case Management Assistant/Receptionist will serve as a back-up to the Legal Assistants,

providing support to the attorneys and other members of the office throughout the district.

QUALIFICATIONS

A minimum of six years of work experience is preferred (4 years minimum), four of which must

be in legal related and two in general experience. An applicant must be a high school graduate or

equivalent. A variety of prior experience, including administrative non-legal fields, would be

helpful.

This position requires excellent customer service skills, considerable initiative, resourcefulness,

creativity, and drive. Computer proficiency, ability to communicate and work well with others;

demonstrated interest in criminal justice and commitment to obtaining justice for indigent

persons; and ability to perform each of the tasks associated with this position are required. The

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successful applicant will possess tact, integrity, and discretion. Spanish or other foreign

language skills are desired, but not required.

The Case Management Assistant/Receptionist must have knowledge of office practices and

procedures and understand and exercise care regarding attorney/client privilege and

confidentiality. Candidates should possess basic knowledge of the legal process and legal

terminology. Candidates must also have the ability to work in a fast-paced and deadline driven

environment, and the ability to work both independently and as part of a team.

The position requires a proficiency with technology, as a wide range of computer applications

are utilized, including the Microsoft Office suite, Adobe, and other database software.

This position will have a designated duty station in San Francsico. The position is in-person full

time and does not allow for remote or telework. Varying work hours, including nights, weekends,

and holidays, may be required.

Physical Demands and Work Environment: The physical demands for this position are those

necessary to successfully perform the essential functions of the job as outlined above. The Case

Management Assistant/Receptionist may occasionally need to lift and/or move up to 25 pounds.

SALARY & BENEFITS

Compensation is determined by the Judicial Salary Plan, and will be commensurate with the

candidate's experience, within a range from JSP- 8, Step 1, to JSP-9, Step 1, currently yielding a

starting salary of $69,168 up to $76,397 per annum. This position requires mandatory direct

deposit for salary payments. A comprehensive benefits package is provided. For more details on

benefits available, please visit:

This position may be subject to FBI fingerprint and background checks. Employment will be

provisional and contingent upon satisfactory completion of the required investigation. Position is

subject to approval of funding.

APPLICATION PROCESS

To apply, please fill out the application form here: and

submit the following material in a single .pdf file:

A plain face sheet, containing only your last name, first name, and the name of your

A cover letter explaining your interest in the position;

Your resume; and,

Three professional references, including name, email address, and telephone numbers(references will not be contacted until applicant is advised).

The uploaded .pdf file should be named, “Last Name_First Name.pdf” (e.g., Doe_Jane.pdf).

Applicants will be contacted only if selected for an interview. The position will remain open until

filled, with preferential review to applications received by July 3, 2025.

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Non-Citizen Applicants: Under federal law, non-citizens may be interviewed and considered for

employment in the Office of the Federal Public Defender. Employment offers, however, can only

be made to individuals who qualify under one of the exceptions in 8 U.S.C. § 1324b(a)(3)(B). In

most cases, this means that an offer of employment cannot be made unless the candidate is a U.S.

citizen or a lawful permanent resident who is seeking U.S. citizenship as described here.

THE FEDERAL PUBLIC DEFENDER IS AN EQUAL OPPORTUNITY EMPLOYER.

We are committed to fostering a diverse and inclusive work environment. We believe in supporting

people to do their best work and thrive as we build a diverse, equitable, and inclusive practice. We

provide equal employment opportunities to all applicants without regard to race, ethnicity, religion,

age, sex, national origin, disability status, genetics, sexual orientation, protected veteran status,

gender identity or expression, or any other characteristic protected by law.