Job Details

About Grocery Outlet:

• Our Mission: Touching lives for the better
• Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.
• Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About the Team:

The Grocery Outlet Store Strategy and Support team is tasked with hiring and developing Aspiring Operator Trainees (AOTs). Our AOT's are the crucial pipeline of Independent Store Owners. We have a very rigorous selection and development approach, accomplished by robust sourcing and assessment, facilitating scalable learning and development, cultivating and communicating best practices and leveraging our unique culture. Our goal is to serve the AOT and Operator communities with integrity and accuracy while focusing on continual improvement, collaboration and FUN! The recruiting team is responsible for finding candidates who have a passion for grocery retail and an entrepreneurial spirit. The team fully educates AOT Candidates on the realities of Owning/Operating a Grocery Outlet store successfully, facilitates the relationship between AOTs and their Training Store Operators, provides an opportunity for families to build a business together, and foster the continuing development of an exceptional Operator network. Our training team develops blended training programs includes operator/mentor-lead in store immersion, classroom-based instructor lead facilitation with on-line supplemental learning. Training focuses on developing business acumen, along with leadership, merchandising, and marketing skills.

About the Role:

The Store Transition Coordinator plays a critical role in executing both new and existing store changeovers, working closely with the Store Transition Manager and cross-functional teams. As part of the Store Transitions team, the Store Transition Coordinator must exercise sound decision-making skills to manage multiple priorities, ensuring seamless transitions for Independent Operators (IOs). This role requires frequent collaboration with departments such as Operations, Legal, Construction, Strategy, Safety, Training, Business Operations, and IT. Additionally, the role involves assisting Independent Operators with business setup and licensing requirements to legally operate a Grocery Outlet store.

Responsibilities Include:

• Lead and manage multiple store transition projects through the Clarizen app, proactively resolving challenges and maintaining project timelines.
• Collaborate cross-functionally with internal business partners to ensure the timely execution of store transition tasks.
• Lead and conduct kick-off calls with Independent Operators and key business partners to align on transition expectations and responsibilities.
• Act as a strategic resource for Independent Operators, providing guidance on internal and external business resources.
• Assist Independent Operators in obtaining the necessary business setup and licensing requirements to legally operate a Grocery Outlet store.
• Actively research judicial business setup and licensing requirements to ensure compliance and provide up-to-date guidance to Independent Operators.
• Oversee and facilitate the IO asset transaction process in partnership with the Directors of Sales & Merchandising, ensuring accuracy and efficiency.
• Maintain consistent and proactive communication with Grocery Outlet business partners regarding incoming and outgoing Independent Operators.
• Facilitate and lead weekly conference calls with all transitioning Independent Operators, addressing concerns and making real-time decisions to support a smooth transition process.
• Develop and implement process improvements to enhance efficiency and effectiveness in store transitions.

Financial and Administrative Responsibilities:

• Manage the financial and contractual relationship between Grocery Outlet, Inc. and Independent Operators throughout the store transition process.
• Host initial finance calls to outline administrative steps and financial requirements during ownership transitions.
• Prepare and process required documentation, including asset valuation, financial agreements, and administrative records to ensure compliance.
• Facilitate bank account setups and coordinate with relevant stakeholders to minimize disruptions.
• Assist Independent Operators with fulfilling licensing and registration requirements necessary to operate legally.
• Provide strategic support to Directors of Sales & Merchandising, ensuring that incoming and outgoing Independent Operators experience a seamless transition.
• Communicate effectively with field and accounting teams to meet deadlines and address transition challenges promptly.
• Analyze processes and develop efficiencies to streamline store transitions and improve overall operational effectiveness.

About The Pay:

• Base hourly range : $26.50/hour
• 401(k) Profit Sharing
• Medical, Dental, Vision & More!
• Final compensation will be determined based upon experience and skills and may vary based on location.

About You:

• A.S. or B.S. Degree
• 0-3 years of accounting or finance experience and/or relevant experience in the grocery or retail field
• Strong strategic decision-making skills with the ability to assess situations quickly and implement effective solutions.
• Ability to work independently, manage multiple projects, and prioritize tasks effectively.
• Excellent organizational skills with a strong attention to detail and process optimization.
• Strong communication and interpersonal skills to collaborate across departments and with Independent Operators.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Experience with project management systems such as Clarizen is a plus.
• Knowledge of financial, contractual, and business setup processes related to store transitions is preferred.
• Demonstrated ability to lead projects, coordinate cross-functional efforts, and drive process improvements.

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Equal Opportunity Employer
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