Job Details

PRC Baker Places is a non-profit residential treatment agency that has provided the San Francisco community with alternatives to institutional care since 1964. Our direct care professionals provide counseling and case management services to previously homeless adults living with co-occurringdiagnoses of chronic mental illness and substance use disorder. All agency services are provided from the philosophy of social rehabilitation which integrates teaching daily living skills in a safe and healthy environment.

Mission Statement: Our mission is to help people affected by HIV/AIDS, substance use, or mental health issues better realize opportunities by providing integrated legal, social and health services that address the broad range of social risk factors that impact wellness and limit potential.

Values that Guide Us: Accountability, Honesty, Integrity, Diversity & Inclusion, Respect

Job Title: Housing Navigation Manager (Full-time, Exempt, In-Person)

Department: Housing Navigation

Reports to: Director of Mental Health & SUD

Application Deadline: Wednesday, June 24th, 2025 5pm, PST

Selection Process: All interested applicants must submit a completed application by the stated deadline to be considered for this position. Following the deadline, all submitted applications will be reviewed and assessed based on the qualifications outlined in the job posting. Candidates who meet the minimum requirements and best align with the needs of the role will be invited to participate in a two part selection process which includes a Skills Assessment (In-Person) and an Panel Interview (In-Person).

Position Overview

The Housing Navigation Team assists clients in the process of locating and obtaining permanent housing by collaborating with San Francisco's Department of Homelessness and Supportive Housing, and other external stakeholders.

The Housing Navigation Manager at Baker Places plays a critical role in supporting our Housing Navigation Team through supervision while maintaining client care through utilizing high touch points of engagement with clients, staying service focused, and understanding the barriers of what our unhoused communities face daily by leading with integrity and compassion within this role.

Primary Duties and Responsibilities

• Provide supervision for the Housing Navigators.
• Assign clients to Housing Navigators while ensuring equity.
• Effectively manage caseload for any clients referred through insurance.
• Track key metrics.
• Complete quarterly reporting duties.
• Act as the liaison between community partners and Baker Places.
• Develop community workshops on housing.
• Develop and maintain relationships within Baker Places and PRC.
• Develop informational materials for PRC and Baker Places staff.
• Participate in any community organization groups for housing.
• Timely and accurate data entry using agency databases based on agency standards, Medi-Cal standards, and any contract standards.
• Develop and maintain resource guides for housing.
• Develop and maintain program manual.
• Improve referral and referral tracking systems.
• Generate reports as required.
• Support clients in moving into new housing.
• Maintain a caseload as needed.
• Participate in agency required training of at least 20 hours per year.
• Provide one agency wide presentation each year about housing navigation services, referral processes, and general needs of clients to get housed.
• Other duties as assigned.

Minimum Qualifications

• Bachelor's degree required.
• Minimum 3 years of experience with one-on-one housing related advocacy required.
• Minimum 2 years of supervisory experience.
• Bilingual (English/Spanish) highly desirable.
• Experience working with a wide variety of populations while practicing cultural humility.
• A strong knowledge of issues confronted by and sensitivity to adults with substance abuse, domestic violence, HIV/AIDS, mental health issues, history of trauma and co-occurring diagnoses.
• Knowledge of harm reduction strategies, housing first, treatment first, and intersectionality of both.
• Experience working with government agencies, nonprofit organizations, and community stakeholders.
• Strong organizational skills with attention to detail and accuracy.
• Ability to work independently with minimum supervision and to prioritize and deal with diverse tasks.
• Basic understanding of general computer skills & practices, proficiency in Microsoft Office 360 preferred but not required.
• Ability to work flexible schedules/shifts/areas.
• Must clear CDSS licensing background and FBI/DOJ background prior to hire.
• Must possess and maintain a valid California driver's license.
• TB test results obtained prior to hire and yearly after hire.
• First Aid and CPR certifications obtained upon hire and maintained yearly.

Physical Requirements

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like☐ Never ☒ Occasionally ☐ Constantly

Remaining in a stationary position, often standing or sitting for prolonged periods.☐ Never ☒ Occasionally ☐ Constantly

Repeating motions that may include the wrists, hands and/or fingers. ☐ Never ☒ Occasionally ☐ Constantly

Moving to accomplish tasks, responding to client's needs, or moving from one worksite to another. ☐ Never ☒ Occasionally ☐ Constantly

Communicating verbally, orally, and written with others to exchange information. ☐ Never ☐ Occasionally ☒ Constantly

Operating motor vehicles or heavy equipment. ☐ Never ☒ Occasionally ☐ Constantly

Work that includes adjusting. lifting or moving objects up to ☒ 20, ☐ 50, ☐ 100 pounds weight. ☐ Never ☒ Occasionally ☐ Constantly

Salary and Benefits:

This is a full-time, exempt position. PRC offers a competitive salary plus medical, dental, and vision insurance for employees and their eligible spouse/children, as well as short/long-term disability, life insurance, employer-matching contributions to 403(b) retirement, generous paid time-off, California Bar dues, and professional development.