Job Details

(PDT) Customer Service Agent (Part Time)

Boutique Air allows passengers to fly private for the cost of commercial, and we're currentlylooking for a highly detail-oriented, energetic, and personable Customer Service Agent to provide outstanding customer service to our passengers. Our agents help to do virtually everythingIt is essential that candidates be highly communicative, well-versed in technology and comfortable working with ambiguity in a very fast-paced startup organization. Candidates must be flexible and willing to work a variety of shift hours.

You will be expected to:

Have a positive attitude! As an airline we place utmost emphasis on customer service and working together in a fast-paced environment. A team-oriented disposition is essential!

Serve as a Boutique Air customer-facing representative, ensuring utmost professionalism, articulateness, diplomacy and politeness in every in-person interaction.

Check in passengers and baggage using our reservation system.

Work outdoors in extreme weather for short durations to assist with aircraft operations such as towing aircraft.

Answer customer service calls related to the airportand other locations we fly to, as well as provide swift and accurate responses to passengers.

Make/change/cancel reservations over the phone with customers.

May be required to operate a passenger shuttle vehicle, ferrying passengers to and from the executive terminal to the main airport.

Take initiative, be a self-starter/go-getter, and avidly seek to improve the experience for passengers of riding on a community airline.

Qualifications:

Must have a valid driver license with clean driving record

Basic IT know-how is essential (Google Docs)

Able to lift up to50lbsof baggage

Must be available to attend paid mandatory training

Must be able to pass drug screen, background, fingerprints and criminal background check

Applicants lacking in the above characteristics need not apply. This is a unique and exciting opportunity to work with a young, incumbent airline undergoing an extraordinary growth rate in the thrilling industry of air travel. We look forward to hearing from you!

The ideal candidate is highly communicative and internet-savvy, with a passion for aviation and an exceptional ability to leave a positive and professional impression on our passengers.

About the position:

Job Type: Full Time and Part Time schedules available

Training: 5 consecutive days of paid online training

Compensation: Bi-weekly pay.

Benefits include:
-UNLIMITED flight benefits with all major airlines for employee and family.
(Includes domestic and international travel)
-Competitive Health Care Benefits Package (Full Time)
-401k and Company Match
-Ground Security Coordinator Certificate
-Management and growth possibilities

Boutique Air has been providing air charter to private groups and individuals since 2007. Boutique Air is now offering service to commercial travelers bookable on its website and through travel agencies.

Boutique Air is headquartered in San Francisco, CA.

Apply to this job

First name

Last name

Email

Phone

Locations

Resume / PDF version please Click To Upload

Click To Upload

Do you live within reasonable commuting distance from the Pendleton, OR airport and have a valid driver's license?

How many years of experience in the hospitality/travel/aviation industry do you have?

Do you have at least 2 years of demonstrable work experience utilizing Google Drive or Microsoft Office Suite applications?

Briefly describe your interest in aviation. Why do you want to work with us?

Provide an example of your ability to work calmly and quickly in a high-stress or deadline customer service scenario. Please explain the situation, the steps you took to work through it, and the outcome.

What is your availability for the next 3 months? (weekends, evenings, mornings, weekdays etc.)

Are you able to dedicate 5 consecutive days for mandated training?

What is your expected hourly rate of pay for this position?

Do you have any visible tattoos or facial piercing?

Will you be comfortable shuttling passengers around the airport in a company owned vehicle?

Have you ever tested positive or refused a pre-employment drug or alcohol test administered by a DOT-regulated employer in the past two years?