Job Details

Are you passionate about shaping the future of healthcare through user-centered research? Amazon Health is seeking a customer-obsessed Senior UX Researcher to join our team and uncover insights that will reimagine the future of healthcare delivery. You'll lead in-depth studies to deeply understand the needs, behaviors, and pain points of our customers, and translate those insights into opportunities that create transformative digital experiences. Our goal is to make healthcare more accessible, connected, and effective. We're looking for a mixed methods researcher who can generate evidence-based insights that empower better health outcomes.#everydaybetter. Key job responsibilities - Lead comprehensive healthcare journey mapping and Jobs-to-be-Done research to understand clinician, provider and patient needs. - Design and execute mixed-method research studies that address sensitive healthcare topics, including in-clinic patient visits, central health record management, and telehealth ex...UX, Research, Health, Healthcare, Product Development, Design