Job Details

The Concierge ensures residents and guests experience five-star service at this luxury community. This individual is responsible for creating a warm and welcoming environment while serving as the single point of contact for all service requests. Create a Welcoming & Caring First Impression. Warmly welcome every resident and guest to the community. Handle all resident and guest interactions with the highest level of hospitality and professionalism. Become familiar with local businesses; provide directions to local staples or attractions and can provide personalized services through identifying resident and guest preferences. Assist with ensuring proper maintenance and appearance of the property, specifically the entrance, lobby, and common spaces including common rest rooms. Facilitate Community Service Requests. Serve as point of contact for all resident requests and ensures all tasks are properly recorded in the hospitality software and fulfilled in a timely fashion. (requests include...Concierge, Transportation, Reservations, Hospitality, Hotel