Job Details

Exciting Signing Bonus: $1,500!
We're thrilled to offer a $1,500 sign-on bonus for bilingual applicants, paid in three rewarding installments: $500 after just 30 days, $500 at 6 months, and $500 at 12 months. Plus, all new employees will receive a $500 sign-on bonus distributed after 30 days and 6 months of employment to show our appreciation for joining the team!

JOB TITLE: Recovery Care Monitor
LOCATION: Oakland, CA - Alameda County | Chrysalis
Employment Type: Full-time

Who are we?
Horizon Services, Inc. (HSI) is a nonprofit established in 1974 with the goal of reducing substance use-related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. Providing exceptional services to our diverse community. We are proud to support Behavioral Health Services Department (BHSD) clients in their preferred languages, ensuring accessibility and inclusivity for all.
We practice our values of Integrity, Respect, Compassion, and Professionalism to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other's growth.

How can you make a difference in people's lives?
We are seeking a Recovery Care Monitor who is fluent in one or more of BHSD's five threshold languages: English, Spanish, Chinese, Vietnamese, and Tagalog. The ideal candidate will have a passion for serving diverse communities, excellent communication skills, and the ability to deliver culturally competent services.

In this role, you'll make a difference in the lives of people with substance use challenges, and often with co-occurring conditions. You'll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You'll have the opportunity to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

What will make you successful in this role?

• Able to work FT flexible hours weekdays and/or weekends as needed
• Experience in substance use, mental health and human services direct service
• Experience working in a residential treatment setting
• Demonstrated knowledge of alcoholism/addiction treatment and Motivational Interviewing concepts and techniques
• Able to handle emergency situations and de-escalate clients in crisis; CPR/First-aid training
• Flexible schedule: must be willing to workdays and nights on a rotating basis as needed
• Must show a demonstrated knowledge of computers; including but not limited to, data input, internet navigation, Microsoft word, etc. Ability to write clear narrative reports and progress notes

Responsibilities:
Monitors clients' needs and treatment

• Ensure clients attend scheduled activities: individual and group sessions, doctors' appointments, assigned chores. Coordinate with Clinical Counselor and Food Service Coordinator as needed.
• Ensure that clients take meds by following medication distribution protocol and accurately filling out the med log.
• Ensure that Med Alerts are provided in a timely manner.

Milieu Coordination & Documentation

• Review and update Daily Shift Log at the start and end of each shift.
• Review daily medication inventories utilizing the Individual Controlled Substance Inventory Record, documenting any discrepancies, and notifying supervisor
• Utilize techniques to de-escalate situations in an appropriate, professional and client-focused manner
• Engage clients in daily living skills and group-based activities
• Conduct orientation of new clients to treatment program, including resident handbook, inventory of belongings
• Perform hourly client counts, room inspections and search client's belongings following program policies. Facilitate UAs as needed.
• Supervise visitor participants during visitation hours.

Ensuring A Safe Environment

• Conduct periodic inspection of grounds and facilities to assure security and safety during the shift
• Identify and inform manager or office manager of any household, environmental, participant, and personnel needs or unsafe conditions, as appropriate. Performs small maintenance activities, e.g.: change light bulbs
• Monitor clients to ensure appropriate supervision and knowledge of clients and activities

Comply and enforce HSI's policies and procedures

• Performance of shift change duties, including summarizing previous shift, communicating necessary issues, and assisting counselors with documentation as appropriate. Complete intakes and phone Intake Screenings; advise potential clients of program admission requirements and steps.
• Answer phones and provide reception coverage to furnish information and/or referrals to callers, clients and potential clients.
• Follow HSI policies and document client incidents and complaints.
• Perform data entry and office tasks as needed.

What else is required?

• Associate degree in social work or related field, or higher (High school diploma and significant work experience in substance abuse and mental health can replace education)
• Basic academic knowledge and understanding of Substance Use
• Demonstrated competency in using technology
• Certification with Substance Use state certifying body in California (CAADE/CCAPP/CADTP)
• Valid California driver's license with a good driving record and car insurance
• Current CPR/First Aid certificates are desirable
• Background/drug testing required at time of hire
• Preferred: Bilingual in English, Spanish, Chinese, Vietnamese, or Tagalog

Compensation and Benefits
We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.

• 100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage
• PTO and Holiday pay.
• Retirement benefits after 6 months of service.
• Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

Salary: $23.00-$25.00 per hour depending on credentials and experience.

Horizon Services, Inc. is an Equal Opportunity Employer.