Job Details

Position Title: Location Manager

Department: Operations

Reports to: Operations

Position Summary:

We are currently looking for experienced Auto Collision Location Managers to join the Chilton Auto Body team as we continue to grow and expand in the San Francisco Bay Area and Marin areas. Come learn from the best and advance within the company. The Location Manager is responsible for overall management and leadership of the shop location, including the team's safety, revenue productivity, profit and loss statement, customer satisfaction, insurance carrier compliance, and the location's overall appearance. YOU MUST HAVE EXPERIENCE IN THE AUTO BODY COLLISION REPAIR INDUSTRY!!

Responsibilities:

• Managing daily production ensuring ECD's are met; managing quality control and meeting or exceeding insurance KPI's.
• Review estimates/supplements for insurance guidelines and quality to ensure total compliance.
• Knowledge to maintain building and equipment including licensing, permits and safety.
• Full P&L responsibility to include revenue, margin and overhead targets and bring the month to a close.
• Technician/estimator coaching and mentoring to ensure safety, performance, compliance and efficiency.
• We utilize CCC1 platforms for our estimating and management systems. Knowledge of Mitchell and other estimating platforms a plus.
• Additional responsibilities as assigned.

Job duties/Job description may be adjusted or added based on the needs of the business or at management discretion.

Requirements:

• Ability to work collaboratively with the team to meet shared objectives.
• Must have knowledge to blueprint vehicles.
• Ability to create, implement and manage quality repair plans, including ECDs.
• Ability to work in a fast and high production environment.
• Ability to build and lead teams to achieve location goals and targets.
• Experience to performance manage teammates to create a career path and professional growth.
• Effective time-management.
• Able to multitask and manage competing priorities.
• Communicate effectively with teammates, customers, and business partners.
• CCC One Experience.
• I-Car and/or ASE a plus.
• Valid drivers' license required.
• Eligible to work in the United States.
• Willing and able to pass a thorough background check.
• Flexible to work an 8-hour shift between 7:00 a.m. - 6:00 p.m.

Preferred Qualifications:

• Bilingual (English/Spanish/Cantonese)

Benefits include bonuses, paid holidays and 2 weeks PTTO; medical, dental, vision and life insurance; matching 401(k).