Job Details

locations United States of America, California, San Francisco

time type Full time

posted on Posted 5 Days Ago

job requisition id REQ-2025-10204

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

Responsible to facilitate the movement of products/equipment/materials out of the country, via air freight, in accordance with organizational policy and procedure, and within compliance of relevant local, country and international laws and processes. To provide customer service to exporting customers: bookings, rates, document production, accounting, agent interaction, and problem resolution.

ESSENTIAL FUNCTIONS:

1. Prepare/coordinate the necessary documentation for the efficient, cost-effective and lawful execution of all air export activities.
2. Coordinate cargo pick up/transfer. Monitor status.
3. Communicate with export related authorities, and customers and suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities.
4. Manage/update carrier/vendor rates. Obtain spot rates when necessary.
5. Communicate/correspond with overseas agents and clients in a timely manner. To include pre alert, rate requests, shipment status.
6. Track shipments and update customers/agents of status.
7. Create and maintain customer files.
8. Customer invoicing and payable approval.
9. Audit files to ensure accuracy and completion.
10. Interaction with coworkers in a professional and courteous manner.
11. Completion of US Customs AES filings.
12. Managing JAS operational and customers (KPIs) Key Performance Indicators.
13. Assist other departments/divisions as needed, or when requested by department or branch manager.

SUPERVISORY RESPONSIBILITIES:

None

QUALIFICATIONS:

1. Minimum 2-5 years' experience handling Air Exports shipments or a combination of education and expertise required.
2. Excellent organizational skills.
3. Excellent written and verbal communication skills.
4. Strong computer skills including Microsoft Office suite.
5. Detail oriented, able to multitask and meet deadlines.
6. Self-motivated, able to work in a team and independently.
7. Knowledge of all customs laws, practices and procedures.
8. Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others.
9. Able to interact positively and effectively with co-workers, subordinates and supervisors.

EDUCATION/EXPERIENCE:

1. High School Diploma or GED.
2. Additional languages are a plus.
3. Geographical knowledge preferred.
4. Cargowise (C1) experience is a plus.
5. Experience in freight forwarding industry is preferred.
6. Knowledge of US Exports Compliance is preferred.
7. Experience handling Air Exports shipments or a combination of education and expertise required.

ADDITIONAL:

The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

In accordance with California state law, we are committed to providing pay transparency to all job applicants. For this position, the salary range is $25-30/Hour, depending on qualifications and experience. This range represents the full compensation potential for this role, and the specific compensation offered to the selected candidate will be based on factors such as skills, experience, and other relevant qualifications.

In addition to base salary, JAS Forwarding offers a comprehensive benefits package, including dental, vision, and health insurance, 401(k), bonuses (depending on role) etc.

DEFINITIONS: (if any abbreviation, the meaning needs to be inserted)

Management retains discretion to add or change duties of this position at any time.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS

JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.