Job Details

Front Desk Associate (16 Hour Part-Time) - The Infinity

Action Property Management, with a legacy spanning over four decades, is seeking a 16-hour part-time Front Desk Associate to join our team at our luxury association, The Infinity, located in San Francisco.

Job Responsibilities

1. Deliver exceptional 5-star customer service and ensure 100% resident satisfaction.
2. Maintain the appearance of the front desk area, lobby, and main elevators.
3. Monitor lobby activity and maintain access control.
4. Provide concierge services.
5. Complete Daily Activity Report.
6. Answer and direct incoming phone calls, receive and distribute resident parcels.
7. Address resident and guest concerns and questions.
8. Demonstrate strong understanding of the association's governing documents.

Qualifications / Requirements

• Must be over 18 years old and pass a pre-employment background check and drug screening.
• At least 6 months of customer service experience; hospitality, luxury retail, or fine dining experience preferred.
• Hospitality management students or recent graduates are highly desired.
• Polished, professional appearance and demeanor.
• Upbeat, positive team player attitude.
• Strong judgment and solutions-oriented approach.
• Proactive customer service mindset.

Schedule and Compensation

Schedule: Fridays & Saturdays, 2:30 PM - 11:00 PM, with additional shifts if available.

Compensation: $25.00 per hour.

Benefits and Perks

• Comprehensive health benefits and paid time off for qualifying employees.
• Ongoing hospitality and property management training.
• Opportunities for career growth and advancement.
• Values-driven culture promoting teamwork and excellence.

Join us to be part of a company that values integrity, professionalism, and care for its team members. We are an Equal Opportunity Employer supporting a drug-free workplace and consider qualified applicants with arrest and conviction records per the San Francisco Fair Chance Ordinance.