Job Details

Join to apply for the Receptionist role at Aston Carter

Job Description

As a receptionist, you will enthusiastically welcome guests, anticipate their needs, and assist with arrivals, departures, and office orientations. You will engage visitors, employees, and callers in a manner that makes them feel warmly welcomed and assisted promptly. Your role will require demonstrating confidence, professionalism, responsiveness, and exceptional customer service skills. You will serve as a central point of contact, providing information and wayfinding for campus services and activities.

Responsibilities

• Monitor and maintain the front desk, lobby, and common areas to ensure an environment that is safe, clean, organized, and reflects brand standards.
• Execute the badging process for employees, visitors, and third-party providers.
• Process mail, both incoming and outgoing, along with other deliveries.
• Implement and monitor standards of service to meet and exceed expectations.
• Connect with clients, customers, and support teams to proactively anticipate needs, identify issues, and deliver creative solutions.
• Collaborate with all services within the facility and work with facilities management to ensure a safe and comfortable work environment.
• Work across teams to proactively communicate and prepare for meetings and events to anticipate and address concerns and ensure operations without incident.
• Create work orders for custodial maintenance, safety, and security concerns through appropriate channels/systems.
• Identify potential risks and escalate appropriately to prevent privacy breaches, security incidents, or disruptions.
• Perform ad hoc assignments and provide administrative support for seamless and timely delivery of services.

Essential Skills

• Front desk experience
• Customer service skills
• Administrative support capabilities
• Proficiency in Microsoft Office applications, including Outlook
• Receptionist and secretarial skills
• Interpersonal skills and ability to work independently

Additional Skills & Qualifications

• High school diploma or equivalent required
• 10+ years of relevant experience
• Experience in the facilities industry is beneficial
• Verbal and written communication skills
• Ability to multi-task and manage time efficiently
• Ability to keep information organized and confidential
• Previous experience with computer applications like Microsoft Word, Excel, and PowerPoint

Work Environment

This position is onsite, requiring you to be familiar with all services within the facility and work closely with facilities management to facilitate a hospitality approach across services.

Pay and Benefits

The pay range for this position is $23.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in San Francisco, CA.

Application Deadline

This position is anticipated to close on May 19, 2025.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific, and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ...@astoncarter.com for other accommodation options.