Job Details

Amusements Manager Open in Daly City, CA

PERKS!

• Great Benefits!
• 401k | Health | Dental | Vision | Long & Short Term Disability
• $225 Monthly Food Allowance
• Free Game Play
• Multiple Managers Per Shift
• Career Advancement
• FUN Work environment

Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience in the Million Dollar Midway game area.

People: Hire, train, retain and develop team

• Sets PACE & TONE for the shift.
• Assists in the on boarding process of interviewing and hiring quality candidates to increase retention and morale.
• Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentation, and evaluation.
• Executes block training program to encourage staff development and block progression.
• Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high.
• Provides motivation to team through active learning opportunities. Develops a strong teamwork environment.
• Conducts meetings weekly, monthly, quarterly, or annually as expected to facilitate communication and create synergy.
• Builds rapport with all team members through active listening and problem solving skills.
• Holds self to a higher standard, being a role model at all times.
• Ensures the integrity of manager training programs and supports new manager's growth.

Profits: Optimize financial results (drive sales and control costs)

• Manages cost of sales through inventory management system and troubleshoot variances.
• Reviews and educates cost control opportunities taking corrective action as needed and suggesting alternative courses of action with management.
• Ensures the timely completion of all repairs to amusement equipment or facility.
• Maintains systems which ensure overall financial responsibility for games, parts, chip inventory, ordering, etc.
• Continuously improves operational execution through attention to detail and adherence to D&B operating standards and philosophies, maximizing profits and minimizing costs.
• Manages assigned area by meeting goals, analyzing opportunities, and presenting ideas to leadership.
• Acquires parts for games from new or existing sources and properly documents and disposes of outdated/damaged equipment.
• Troubleshoots and repairs equipment to the component level to avoid unnecessary costs.
• Negotiates with vendors for most cost effective repair solutions.
• Writes a balance, timely and cost effective staff schedule to optimize operations coverage.

Sales: Manage business plan to meet targeted financial performance

• Sets department goals with leadership input.
• Reviews all amusement areas to ensure correct and profitable placement of all products and games.
• Assists in rollouts of all Company initiatives.
• Executes private events to maximize sales and increase the guest experience.
• Administers and implements sales incentive plans and contests.

Guests: Consistently meet the standard for the guest experience (quality of operations)

• Delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Proactively supports the building maintenance and repair plan with leadership without compromising technical support for amusements.
• Ensures the quality of all products to the guest through game maintenance and quality control.
• Ensures a well maintained, safe, secure, and sanitary environment for all D&B guests and staff.
• Communicates, implements, and follow up on all changes to food products and amusement systems and procedures.
• Practices proactive guest management by recognizing opportunities before they occur, resolving the ones that do, and leaving the guest with a positive experience portraying a positive company image at all times.