Job Details

Creative Operations Manager, Device Packaging, Device Packaging Experience

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Description

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?

Role Overview

As the Device Packaging Experience (DPX) team's Creative Operations Manager, you will be pivotal in ensuring our team's operational efficiency, balancing creative needs with business objectives. This role requires analytical thinking, resource planning, and operational expertise. You will understand all aspects of graphic design, production, and printing processes from start to finish. You will serve as the relationship manager between our creative resources, stakeholders (Creative Program Management, Asset Management, Program Management, etc.), and external vendors, enabling our artists to produce innovative device packaging and publications that delight millions of customers worldwide.

Responsibilities Include

1. Develop resource forecasts aligned with product roadmaps and program schedules.
2. Prioritize projects to meet deadlines while optimizing team workload.
3. Track and analyze program metrics to inform design and production planning.
4. Collaborate with internal teams on peak season planning, including resource allocation and budget management.
5. Oversee quarterly department-wide budget planning and submissions.
6. Analyze business processes and create resource models to determine staffing needs.
7. Manage design studio operations, including scheduling meetings, coordinating facilities, and maintaining supplies.
8. Build and maintain relationships with global vendors, including training and performance monitoring.
9. Coordinate press checks and manage print sample archives.
10. Implement and optimize digital tools such as Digital Asset Management (DAM) and Program Management systems.
11. Establish and improve Standard Operating Procedures (SOPs).

Basic Qualifications

• Bachelor's degree in Business, Graphic Arts, Marketing, Advertising, or related field.
• 3+ years of experience in packaging studio management, creative traffic management, or equivalent.

Preferred Qualifications

• Experience in packaging and/or print artwork development.
• Strong project management skills.
• Experience with web-based project management tools (e.g., Wrike, WorkFront).
• Proficiency in Excel and Word.
• Familiarity with Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat).
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Ability to earn trust and influence teams at all levels.
• Flexibility to handle multiple tasks with constant changes.
• Enthusiasm for collaborative work and hands-on involvement.
• Experience in consumer electronics is a plus.

Amazon is an equal opportunity employer and does not discriminate based on protected status. For applicants in Los Angeles County, job duties include working safely, communicating effectively, adhering to laws and policies, and safeguarding operations. We consider qualified applicants with arrest and conviction records as per local ordinances.

If you need workplace accommodations, please visit this link.

Our compensation ranges from $83,100 to $159,900 annually, depending on location, knowledge, skills, and experience. Additional benefits and total compensation details are available on our website. This position remains open until filled. Apply via our career site.

Company: Amazon.com Services LLC

Job ID: A2968966

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Manufacturing and Engineering

Industries

• Computers and Electronics Manufacturing