Job Details

Careers by Empowering Futures, Building Communities

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job--we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation's most pressing social issues.

Our Organizational Culture

At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.

Position Summary

The Community Health Ambassador (CHA) supports the development and implementation of effective outreach strategies for Wellness Center Program services, activities, and events. Working alongside the Outreach & Engagement Coordinator and the broader Community Wellness Program (CWP) team, the CHA helps promote and implement initiatives that advance health equity, prevent chronic disease, and enhance holistic physical and behavioral health. This role is part of a collaborative partnership with the Department of Public Health and HOPE SF, focusing on families living in the Potrero Hill, Hunters View, Alice Griffith, and Sunnydale public housing communities.

Job Responsibilities

Community Health & Wellness Programs

• Promote and implement programs that focus on health equity, chronic disease prevention, and holistic physical and behavioral health.
• Provide culturally relevant wellness programs tailored for individuals and families.
• Improve holistic health, with an emphasis on heart and behavioral health, by increasing opportunities for physical activity, healthy eating, stress reduction, and social connection.

Community Engagement & Advocacy

• Co-create environments that make healthy choices easier and more accessible.
• Engage with residents in public and subsidized housing to support their health and well-being.
• Collaborate with community-based organizations, public health agencies, and city programs to enhance community health initiatives.

Data Collection & Program Development

• Collect and manage data at the community level to assess program effectiveness.
• Assist in the development and implementation of outreach strategies to engage community members.
• Ensure compliance with confidentiality policies, HIPAA regulations, and mandated reporting laws.

Work Environment & Physical Demands

The Community Health Ambassador role operates in a dynamic, community-based environment that includes both indoor and outdoor settings, such as community centers, public housing sites, and partner agency locations. The position requires regular travel within the assigned community, frequent interaction with residents, and collaboration with various stakeholders. Physical demands may include standing or walking for extended periods, occasional lifting of materials up to 25 pounds, and facilitating outdoor wellness activities. The role also involves computer-based tasks, data entry, and virtual meetings. Flexibility in work hours, including evenings and weekends, may be required to meet community needs.

Disclaimers

• Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check.
• All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties.
• This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed.
• Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment.

Salary Description

The hourly wage for the Community Health Ambassador position ranges from $20.40 to $26.00, based on experience and qualifications. This pay rate is aligned with industry standards and salary benchmarking for similar roles within community health outreach programs. The salary range is also consistent with the available funding and grant approval for this position. Pay will be determined based on the candidate's experience, skills, and alignment with the position requirements.

Qualifications

• Must be at least 18 years old.
• High school diploma, GED, or actively working toward GED completion.
• Availability to work Monday--Friday, with weekends and evenings as needed.
• Must live within the Hope SF community served in this role.
• Able to enroll in and complete the City College Community Health Worker Certification Program within two years of hire.
• Strong written and verbal communication skills.
• Experience working collaboratively with community organizations, public agencies, or other stakeholders.
• Ability to work effectively as part of a multidisciplinary team.
• Strong organizational skills with the ability to follow through on tasks.
• Ability to manage multiple projects and responsibilities.
• Ability to work effectively with diverse populations across various backgrounds and experiences.
• Ability to exercise discretion and independent judgment.
• Professional, approachable, and adaptable demeanor.

Preferred Qualifications

• At least one year of experience developing and implementing outreach strategies.
• Proficiency in a second language (Spanish, Cantonese, or Samoan preferred).