Job Details

Job Location : Fremont, CA (90%+ travel, travel may fluctuate based on operational needs)

Exempt/ Non-Exempt : Exempt

Reporting Structure : : Director of Foodservice

Position Summary

The Foodservice Trainer works close with the Category Managers to implement and maintain foodservice programs at sites. He/she interacts extensively with the Operations Team to provide support for operational excellence, and different projects and day-to-day tasks.

Primary Responsibilities

• Work with Category Managers to develop training materials for foodservice programs
• Ability to analyze data to guide store visit scheduling
• Launch new foodservice programs including setup, training, and support first week sales
• Train the Operations Team and ensure programs are well executed including record keeping, inventory management, safe food handling practices, customer service, correct equipment use, and care of equipment
• Visit sites daily to ensure foodservice programs are well executed
• Provide feedback to Category Managers on how to improve programs
• Complete detailed site visit reports summarizing foodservice conditions
• Troubleshoot various foodservice equipment as needed
• Act as a role model for consistent food safety, customer service, sanitation practices and occupational safety
• Any other projects as assigned based on business needs

• Quick serve foodservice experience
• Communication and interpersonal skills - ability to communicate effectively at all levels
• Management skills - includes the ability to manage time effectively and be focused on setting and executing objectives and priorities
• Attention to detail - commitment to excellence and high standards
• Team Player - ability and willingness to be a flexible and innovative team player with a roll-up- the-sleeves and hands on approach
• Foodservice experience,

1. Food preparation
2. Food knowledge and safety
3. Operating kitchen and beverage equipment
4. Sanitizing procedures
5. Servesafe food handler certified is a plus but not mandatory