Job Details

About this role

We're looking for a mission-driven Product Manager to lead our Enrollment & Onboarding (E&O) domain. This team plays a critical role in shaping the first moments of a member's journey—from the moment they apply to when they take their first step in care.

The E&O team's mission is to guide applicants and members through an intuitive, streamlined, and efficient enrollment process, laying the foundation for long-term engagement and improved MSK health outcomes. Our onboarding experience ensures users feel informed, supported, and confident navigating the Hinge Health app and its suite of services.

As Product Manager for E&O, you'll define and drive the strategy for optimizing conversion, activation, and early engagement. You'll collaborate closely with clinical, design, engineering, marketing, and data partners to build experiences that are clear, motivating, and clinically aligned.

What You'll Accomplish

• Define and drive the product vision, strategy, and roadmap for the Enrollment & Onboarding experience
• Launch experiences that grow our active member base, increase conversion to users' first high value moment, and set users up for success with Hinge Health
• Turn data into actionable insights to define success metrics, validate hypotheses, and iterate quickly
• Balance near-term improvements with longer-term investments in extensible, modular architecture
• Drive alignment with cross-functional stakeholders across engineering, design, data, clinical, marketing, and go-to-market
• Advocate for member needs, ensuring that our enrollment and onboarding experience is as inclusive, supportive, and frictionless as possible

Basic Qualifications

• BS or MS (or equivalent) in Computer Science, Electrical Engineering, Business, Applied Mathematics, Statistics, or related field
• 6+ years of product management experience
• Led an initiative from concept to launch with meaningful business impact
• Experience working in high-performing product teams, with a focus on cross-functional collaboration, early & rapid testing, and outcomes over output
• Systems thinker, with the ability to abstract and identify patterns from complex use cases
• Business acumen, with the ability to translate business and clinical insights into strategic product decisions
• Technical fluency, with comfort understanding and discussing technical concepts and tradeoffs with engineers
• Adept at quantitative and qualitative methods to build user understanding and validate hypotheses

Preferred Qualifications

• Onboarding experience
• B2C or B2B2C product experience

Compensation

This position will have an annual salary, plus equity and benefits. The annual salary range for this position is $180,000 - $270,000.

About Hinge Health

Hinge Health is moving people beyond pain by transforming the way it is treated and prevented. Connecting people digitally and in-person with expert clinical care, we combine advanced technology, AI and a care team of experts to guide people through personalized care directly from their phone.

What You'll Love About Us

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
• Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
• Modern life stipends: Manage your own learning and development

Diversity and Inclusion

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind.