Job Details

Mudflap serves the $800B trucking industry, the backbone of the U.S. economy. Our market-leading payment products help truckers save thousands of dollars on fuel (their #1 business expense), while providing our fuel stop partners with access to new, hard-to-reach customers. We're a fast-growing marketplace business looking for a new employee-obsessed teammate to join us on this exciting journey.

As the Director of People Ops, you will manage both the big picture and day-to-day operations of the People function. You'll play a critical role in supporting a positive and engaging employee experience for our growing and distributed team.

This role involves a hybrid work approach, balancing in-office collaboration with the ability to work remotely.

Expectations (In this role, you will):

• Partner closely with our Executive team and people managers to build a performance-driven culture—acting as a coach and thought partner on everything from feedback and team development to org planning and accountability.
• Manage and evolve our total rewards program, including compensation and benefits, to help us attract, retain, and motivate top talent.
• Build and run People programs across the employee journey, like onboarding, performance, and development, in partnership with leadership and grounded in Mudflap's mission and values.
• Collaborate with cross-functional teams like Talent, Finance, and Legal to stay aligned on hiring, compensation, and systems; help shape scalable, effective People practices.
• Support managers through employee relations issues with empathy and clarity, offering practical, solutions-oriented guidance.
• Oversee core People operations—including benefits, HRIS, and People data—stepping in when needed to keep things running smoothly and compliantly.
• Ensure we comply with all employment laws and internal policies, identifying gaps or inefficiencies and leading thoughtful improvements as we grow.
• Support employees to resolve questions/challenges and provide an excellent experience to the Mudflap team.

• 7+ years of experience in People Operations/Human Resources, including time at a high-growth startup.
• Proven experience as a strategic business partner to leaders, especially in coaching managers, shaping team development, and influencing org decisions.
• Strong expertise in benefits, compensation, compliance, and People systems (we use ADP WFN, HiBob, Greenhouse, Sequoia, and more).
• A track record of using data and sound judgment to prioritize, make decisions, and drive results at both strategic and tactical levels.
• Excellent communication skills—written, verbal, and visual—including experience presenting to senior leadership.
• Strong project management skills with the ability to see initiatives through from idea to execution.
• Tech-savvy and quick to learn new tools, systems, and processes, with the ability to work independently and bring in others when needed.

• A committed team on a mission to change a massive industry for the better.
• A high bar for quality and commitment to self-improvement.
• An open mind to new ideas and methodologies.
• Competitive salary and benefit options.
• Opportunities and support for major career growth.

The salary range for this role is $150,000 - $200,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation. This position may also be eligible for additional incentives such as equity awards or short-term incentives. Our benefits include medical/dental/vision insurance, 401(k) with company match, WFH stipend, and PTO.

Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex.

Here are the core values that we believe in and look for in new teammates:

• Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do.
• Make it Count: Act like an owner by focusing on the impact of your work.
• Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates.
• Sweat the Details: We keep our standards high and achieve them by paying attention to every detail.
• Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what's possible.