Job Details

We are seeking a detail-oriented Vendor Services Manager with a focus on vendor services to support the daily operations of business. This role will contribute to business growth by managing relationships with key e-commerce and affiliate sales partners. This role will be part of the DTC Operations team.

Responsibilities

1. Manage and support daily operations of the e-commerce platform with a focus on vendor services.
2. Manage the budgeting, invoicing, and contract renewal processes for vendors, ensuring timely and accurate financial transactions, and maintaining positive relationships with external partners.
3. Collaborate with cross-functional teams, including sales, logistics, product management, and engineering to ensure alignment and effective communication with vendors.
4. Ensure compliance with company policies, regulatory requirements, and industry standards in vendor interactions.
5. Contribute to process improvements to increase efficiency and reduce costs while maintaining a high-quality customer experience.
6. Work with the data analytics team to track key performance indicators (KPIs) related to vendor services.
7. Drive innovation and continuous improvement in vendor management.

Minimum Qualifications

1. Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or related experience.
2. 3+ years of experience in direct-to-consumer partnerships or marketing, with specific experience in managing e-commerce and affiliates.
3. Experience in improving operational efficiency and customer experience through effective vendor management.
4. Demonstrated experience in analytical and problem-solving skills.
5. Demonstrated success with communication skills.
6. Adaptable to changing priorities.

Salary: $94,000/year to $136,000/year + bonus + equity + benefits.

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