Job Details

Technical Program Mgr II

Job ID: 10117441

Location: San Francisco, California, United States

Business: Disney Entertainment

Date posted: Apr. 08, 2025

Job Summary:

Disney Entertainment & ESPN Product and Technology

On any given day at Disney Entertainment & ESPN Product & Technology (DEEP&T), we're reimagining ways to create magical viewing experiences for the world's most beloved stories while also transforming Disney's media business for the future. Whether that's evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney's unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

The Disney Entertainment and ESPN Product & Technology team is seeking a Technical Program Manager who will be an exceptional addition to our team. As a Technical Program Manager, you will partner with Product Management, Partner Engineering, and Technical Account Management to understand business and B2B2C Partners needs, translate those needs to engineering requirements, and collaborate with all impacted teams to ensure Partners successful launch of the Disney+ services. The right person for this role is proficient in both technology, the language of product, streaming services and Partner technical integration support. You will need to move and adapt quickly as needed change. You are encouraged to always maintain a pulse on development progress, look for ways to improve existing processes and manage the inevitable change over the lifecycle of a project to ensure delivery of our services. If you are someone who thrives in a collaborative environment, jumps at the opportunity to work on impactful and complex problems, and constantly seeks out new challenges, then this is a great role for you!

The Technical Program Manager - Partnerships leads technical program delivery of Disney+ services to a large roster of Domestic and International B2B2C Partners. The cross-functional role requires a combination of technical acumen, program management, project management, and risk management. The ideal candidate is a self-starter, relationship builder and leader who will also help shape the team as we continue to evolve, grow, and partner with our world-class engineering and product organizations.

What You Will Do:

• Own execution for upcoming Partner launches, driving request intake, issue resolution, and delivery.
• Build strategic and trusted partnerships with our team leads from the Technical Account Management Team, Partner Integration Engineering Teams, and Device & Media Product teams to ensure alignment with business needs.
• Partner with engineering, product and Technical Account Management to translate Partner requests to comprehensive execution plans.
• Work with multiple internal teams to track progress on your programs in a manner easily consumable by all stakeholders.
• Provide escalation management, anticipate and resolve bottlenecks, and balance business needs with technical constraints in order to provide timely updates on project health to a cross-functional executive audience of technical, business, and operations stakeholders.
• Author detailed reports for program status, schedules, task assignments, risks.
• Track and drive the resolution of Partner open issues for any given delivery through clear communication with stakeholders.
• Identify inefficiencies in the processes, and drive better, more efficient processes where needed for programs to deliver optimally and on time.

What You Will Bring:

Basic Qualifications

• Minimum 3 years practical experience in a technical role, preferably within streaming media.
• Bachelor's Degree in Computer Science, Engineering, or related field and/or equivalent work experience.
• Experience working with external Partners across LATAM, EMEA and APAC.
• Proven track record managing complex technical programs in distributed application models with partner devices, such as set top boxes, customer purchasing journeys and content metadata catalog distribution.
• Knowledge of Streaming, Video Playback technology, and API integration.
• Understanding of systems architectures, design and implementation.
• Ability to actively identify dependencies/risks and work with engineering counterparts to mitigate these.
• Ability to interact with a diverse set of technical and non-technical stakeholders.
• Strong attention to detail, excellent communication skills, written and verbal communication.
• Good understanding of cloud based backend and front-end environment.
• Experience working with QA teams facilitating, removing blockers and reviewing test results readout.

Preferred Qualifications

• Experience using and building Airtable interfaces or similar tool.
• Experience shipping entertainment and media applications on web, mobile platforms, video game consoles, set top boxes, or smart TVs.
• Account management, client service, and/or management consulting experience is a plus.
• Experience in application development kits (ADK) integration is a plus.
• Fluent in Spanish.

#DISNEYTECH

The hiring range for this position in San Francisco, California is $114,500.00-$153,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Entertainment:

At Disney Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law.

Disability Accommodation for Employment Applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities.