Job Details

Bon Appetit

Position Title: HUMAN RESOURCES DIRECTOR (CHASE CENTER)

Pay: 16

Salary: $130000 - $145000 / year

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

Bon Appetit Management Company, a subsidiary of Compass Group NA, is an on-site restaurant company offering full food-service management to corporations, universities, museums, and specialty venues. Based in Redwood Shores, CA, we operate more than 500 cafés in 32 states for dozens of marquee clients. Our food is cooked from scratch, including sauces, stocks, and soups. A pioneer in environmentally sound sourcing policies, we've developed programs addressing local purchasing, overuse of antibiotics, sustainable seafood, the food-climate change connection, humanely raised meat and eggs, and farmworker rights. We're grateful to have been recognized by many leading foundations, nonprofits, and industry associations for our work.

We are currently searching for a HR Director to support the Bon Appétit business at Chase Center in San Francisco, CA. This position will be responsible for planning, organizing, directing, and controlling all facets of the Human Resources department. The department will provide human resources support to attract, retain, develop, and recognize Bon Appétit employees within the business. This position will work in partnership with the Vice President of Hospitality, Managers and Corporate HR to support our operations. Candidates should have prior work experience and education in the areas of performance management, training and development, handling complex investigations, advising on staffing and recruiting strategies, talent review conversations, engagement survey follow-up, employee recognition, compensation, providing advice in compliance with federal, state and local regulations and working in a union environment. The position will be located within San Francisco, CA.

Key Responsibilities

1. This position will report to Bon Appetit Corporate HR and will be responsible for planning, organizing, directing, and controlling all facets of the Human Resources department at Chase Center.
2. Provides strategic and tactical support to the Vice President of Hospitality and a team of managers, chefs, and other leaders in the areas of recruitment and selection, assessment, training and development, retention, engagement and compliance.
3. Works with company HR Service Center on HR activity in the accounts, elevated investigations, and identifying trends.
4. Reviews various reports such as turnover analysis, training compliance, performance appraisals, and other HR programs.
5. Work with senior managers to build a high performing team that works together effectively, with high morale and engagement, and holds people accountable to our high standards.
6. Keeps the account updated on company policy and procedure in accordance with federal, state, and local laws and regulations.
7. Works with managers to develop and execute recruitment plans, and provides advice on the posting, interviewing and selection processes.
8. Provides advice and support for employee on-boarding, including guidance on offer letters, I9 processes, background checks and orientation.
9. Conducts training courses with HR content to include the open communication process, updated legislative procedures, handbook, policies and procedures, wage/hour, benefits, code of conduct and client special requirements.
10. Provides support and advice in the areas of performance management, performance appraisals, and staff development programs.
11. Participates in union negotiations and the grievance process.
12. Engages in workforce planning with senior team to project needs and plan accordingly.
13. Provides support for the engagement survey process.
14. Assists with complex safety and worker's compensation cases.
15. Works with the LOA Department on complicated cases.
16. Manages sensitive and confidential information responsibly to include coaching documents, wages, and performance action plans.

Qualifications

1. A 4-year degree in HR Management, Psychology or Business Management preferred.
2. A minimum of 10 years of work experience in lieu of a degree.
3. 7-10 years of previous HR Manager experience preferably in the hospitality industry.
4. Good working knowledge of human resources especially in California.
5. Experience working in a union environment is a plus.
6. Has knowledge of payroll concepts, employee relations, policies and procedures, employment practices, compensation, LOA, FMLA, performance management and training.
7. Strong analytical skills and ability to make recommendations, demonstrates organizational skills, problem-solving skills, active listening and critical thinking skills.
8. Excellent written and verbal communication skills.
9. Strong presentation and facilitation skills.
10. Demonstrated ability to handle difficult employee situations effectively.
11. Demonstrates skill in prioritizing competing work assignments, employing political acumen and integrating information to determine appropriate courses of action and their implications.
12. Must be able to handle sensitive issues with confidentiality, tact, and discretion.
13. Ability to work well in a team environment.

Certificates, Licenses, Registrations

1. PHR or SPHR certification is a plus.

Apply to Bon Appetit today!

Bon Appetit is a member of Compass Group USA.

Associates at Bon Appetit are offered many fantastic benefits:

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.